topic Re: Safe mode in XA Series

Safe mode

Anetakszara — Tue, 26 Sep 2017 22:31:51 GMT

My Sony xa f3111 won't get out of safe mode after even doing a factory reset.

Re: Safe mode

_alexdon_ — Wed, 27 Sep 2017 05:24:26 GMT

@Anetakszara Have you checked if volume down button works correctly? It might be seen as pressed all the time, which means the phone will always boot in safe mode.

Re: Safe mode

Anetakszara — Wed, 27 Sep 2017 16:40:55 GMT

Wow earlier the volume would shift all on its own to mute. And the do not disturbed function would activate. I will the check this possibility out. You are probably right. Thank you

Re: Safe mode

Anetakszara — Wed, 27 Sep 2017 16:42:29 GMT

Nie you are right my volume down button does not work thank you

Re: Safe mode

najodleglejszy — Wed, 27 Sep 2017 16:49:46 GMT

@Anetakszara in that case you might want to contact your Local support in order to schedule a repair.