Error Message: YouTube has Stopped

NealR — Sun, 25 Jun 2017 16:54:54 GMT

Since installing the 7.0 upgrade, I regularly get this error message. I did some online research and the solution suggested is to clear out the application (YouTube) cache. This isn't working and I still get this message, even when II don't have YouTube open.

Re: Error Message: YouTube has Stopped

ChloeS — Sun, 25 Jun 2017 23:12:01 GMT

Hi @NealR,

Sorry to hear you are having these issues since updating your phone.

I would suggest going to settings > apps > YouTube > storage > clear data

Once you have done that go back to the previous menu and and tap on "Force Stop" then "OK"

When you have done the above, restart the phone and see if you can then open YouTube without any error messages.

If you still have issues, let me know

topic Re: Error Message: YouTube has Stopped in XA Series

Error Message: YouTube has Stopped

Re: Error Message: YouTube has Stopped