topic Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album in Other/General

Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Fri, 05 Aug 2011 20:41:52 GMT

I bought my unit 1 week ago, at first i was able to play mp3 and view vsaved video and photos, then after that when i restarted my phone my default player cannot find any files to play song. but when i checked in my sd card all songs are there. my question is how can i solve this issue? it will be great help if i can solve this issue. i'm a new user of peria. Thanks....

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Uliwooly — Fri, 05 Aug 2011 21:56:45 GMT

use OI File Manager

https://market.android.com/details?id=org.openintents.filemanager&feature=search_result

and see if you can access your music, videos, etc

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Fri, 05 Aug 2011 22:25:09 GMT

i already downloaded the file and i can browse the content of my SD card however my main problem is that my default media player installed in my phone cannot access the files. when i open my music player it always says "music library empty". i never changed anything in the sd card. even my photo albums no photo but when i checked the content again using the OI file manager the files are there... how can i solve this issue? i appreciate ur help thanks ^_^

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Uliwooly — Fri, 05 Aug 2011 22:30:26 GMT

what I would do is

1) backup everything

http://talk.sonyericsson.com/thread/16824

(those apps work on neo, play, arc, etc)

2) use Update Service to repair my phone

http://www.sonyericsson.com/cws/support/mobilephones/downloads/subject/updateservice/xperia-neo?cc=us&lc=en

3) see if that solves the issue

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Sat, 06 Aug 2011 11:24:42 GMT

I have exactly same problem

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Sat, 06 Aug 2011 14:47:57 GMT

this might be the best way to fix this but it needs a lot of work... my wi-fi is not yet working so il gonna try this next time... is there any alternative? coz even my camera album in the previous days it disappears but my photos is in the Sd card with different folder.

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Sat, 06 Aug 2011 14:51:59 GMT

Hello Bebo_ali.... thanks I'm not alone having a problem with this same issue hahaha just kidding. anyways if u fix this one on your phone pls keep me posted thank you so much.... I just notice also that in my camera album the pictures that i took days before disappear... but when i check in the sd card they are there... anyways i don't have any problem with the phone except this. i love neo. the size, style and the overall form factor...

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Uliwooly — Sat, 06 Aug 2011 17:44:44 GMT

I haven't been able to see any other way around it, but look at it on the bright side, if for some reason your phone starts acting up you can always backup everything and repair it

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Sat, 06 Aug 2011 21:26:36 GMT

gee thanks alot.... i will repair in my day-off.... thanks for the advce...

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Uliwooly — Sat, 06 Aug 2011 21:30:12 GMT

no problem

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Sat, 06 Aug 2011 21:34:12 GMT

i have unrelated question with the topic. did u try to root xperia neo? what will be the benefit about rooting the phone? i know its unrelated but i would appreciate if u can provide some answers or link about this inquiry... once again thanks for your immediate response.

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Uliwooly — Sat, 06 Aug 2011 21:39:31 GMT

you should only root if you really need to, think about rooting as having administrator access to a pc where you can uninstall programs, if you root your phone you could delete some pre-installed apps, if you delete something you weren't supposed to, you will have to repair it with Update Service or PCC

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Uliwooly — Sat, 06 Aug 2011 21:40:08 GMT

This is how you Root the Neo

http://forum.xda-developers.com/showthread.php?t=1042978

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Sat, 06 Aug 2011 21:44:22 GMT

you are very good..... kudos for you... ur very informative with great help! Big thanks... il try to do that in my spare time... Bless you...

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Uliwooly — Sat, 06 Aug 2011 21:46:56 GMT

Anytime, I just like to help : )

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Tue, 01 Nov 2011 12:13:38 GMT

I have got the very same problem in my Xperia Arc>

Have U got any idea to resolve this....

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

uliwooly-wooly — Tue, 01 Nov 2011 17:39:22 GMT

did you tried the correct answer above?

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

Mon, 30 Apr 2012 02:03:19 GMT

hey even i had the same problem, now resolved................

go to settings->apps->all->media storage

and clear the data

wait for sometime then everything should be fine.............

Re: Xperia Neo Media Problem, cannot load mp3, video or previously saved photo album

CharleneParis — Wed, 05 Mar 2014 16:00:47 GMT

I did this and it's been an hour already but nothing's change