topic Re: Cannot connect my Arc to my PC in Other/General

Cannot connect my Arc to my PC

Sat, 03 Sep 2011 16:36:12 GMT

Tried using a USB connector and PC Companion, shows "No Phone Connected," I use the "How to Connect" link and see: "PC Companion was Unable to Connect to the Phone..."

Not convenient. Anyone know if this can be solved? I only want to transfer some tunes to my phone via USB, is that asking too much?

Re: Cannot connect my Arc to my PC

Uliwooly — Sat, 03 Sep 2011 16:42:41 GMT

go to

settings -> sony ericsson -> connectivity -> make sure to uncheck install pc companion and uncheck auto connect in MSC, usb connection mode -> Mass storage mode (MSC)

Re: Cannot connect my Arc to my PC

Sat, 03 Sep 2011 16:48:13 GMT

Thanks, so i uncheck "Install PC Companion" in settings -> sony ericsson -> connectivity -> --done.

The second part i don't understand, what else do I uncheck and where is it?

Re: Cannot connect my Arc to my PC

Uliwooly — Sat, 03 Sep 2011 16:55:23 GMT

in the same connectivity screen

uncheck auto connect in MSC

Re: Cannot connect my Arc to my PC

Sat, 03 Sep 2011 17:04:36 GMT

In settings -> sony ericsson -> connectivity -> I see the following:

1) Install PC Companion

2) USB Connectivity Mode

3) Tethering & portable hotspot

"Trusted devices for wireless media transfer"

No trusted hosts

(#2) USB Connectivity Mode --> gives me two choices, toggling between MTP or MSC

I What should I do?

Re: Cannot connect my Arc to my PC

Uliwooly — Sat, 03 Sep 2011 17:06:48 GMT

That's odd ok lets try this

tap on USB connection mode -> selec MSC and see if you get

uncheck auto connect in MSC

Re: Cannot connect my Arc to my PC

Sat, 03 Sep 2011 17:22:37 GMT

When i tap on USB connection mode -> and select MSC then press "OK" I return to the "Connectivity settings" screen and under "USB Connection mode" I see "Selected: Mass storage mode"

When i tap on USB connection mode -> and select MTB then press "OK" I return to the "Connectivity settings" screen and under "USB Connection mode" I see "Selected: Media transfer mode"

No closer to connecting my Arc to my PC I'm afraid.

Re: Cannot connect my Arc to my PC

Uliwooly — Sat, 03 Sep 2011 17:29:16 GMT

select MSC and then try a new usb port on your computer, once you connect your phone to your PC wait few seconds -> drag the notification bar -> connect/mount phone

Re: Cannot connect my Arc to my PC

Sat, 03 Sep 2011 17:57:01 GMT

Did this, see the "Connect your phone" and when i select it --> mount card, I can see the contents of my card in My Computer, so that does the job.

Does this mean PC Companion is not reliable? i could not connect with it at all. What about updates etc? Do we need PC Companion?

Re: Cannot connect my Arc to my PC

Uliwooly — Sat, 03 Sep 2011 18:07:37 GMT

PCCompanion has a lot of bugs, you can update that or if you need to update your phone download this

Update Service

http://dl-www.sonyericsson.com/cws/download/1/786/189/1313761264/Sony_Ericsson_PC_Companion_2.01.217_Web.exe

Re: Cannot connect my Arc to my PC

Uliwooly — Sat, 03 Sep 2011 18:09:24 GMT

you should also check this app

My Phone Explorer

https://market.android.com/details?id=com.fjsoft.myphoneexplorer.client&feature=search_result

Re: Cannot connect my Arc to my PC

Sat, 03 Sep 2011 18:15:19 GMT

thanks will do

Re: Cannot connect my Arc to my PC

Uliwooly — Sat, 03 Sep 2011 18:21:35 GMT

anytime