topic Re: Xperia e15i hard reset in Other/General

Xperia e15i hard reset

esyamz — Sun, 17 Mar 2019 13:01:17 GMT

How to boot recovery or to hardreset?

Re: Xperia e15i hard reset

Uliwooly — Mon, 18 Mar 2019 03:00:11 GMT

@esyamz

you can use Xperia Companion

https://support.sonymobile.com/us/xperia-companion/

Re: Xperia e15i hard reset

Jonas — Mon, 18 Mar 2019 12:32:27 GMT

Hi @esyamz, welcome to our forum!

I'm afraid that you won't be able to use Xperia Companion as @uliwooly suggested for two reasons.

The device has never been supported by Xperia Companion and secondly, the device has reached it's end of support so even if you were able to use Xperia Companion with the device, there is no software available on the servers to perform a reset.

If you need to reset the device, you will need to do so from the Settings menu of the device.

I hope that answers your question!

Re: Xperia e15i hard reset

Uliwooly — Mon, 18 Mar 2019 21:41:31 GMT

@Jonas

I stand corrected

@esyamz

There's another way, you can download flashtool or Xperifirm and flash your phone