topic Re: AUDIO AND VIDEO NOT IN SYNCHRONIZATION. in Other/General

AUDIO AND VIDEO NOT IN SYNCHRONIZATION.

Kish0 — Fri, 14 Aug 2015 18:24:37 GMT

Unable to watch video with proper audio along with it. This happens when viewing video online like youtube, facebook and others. But works fine with local files on internal and sd storage.

Things tried: clearing data, clearing cache and restarting the device.

What else to do ?

Re: AUDIO AND VIDEO NOT IN SYNCHRONIZATION.

Uliwooly — Fri, 14 Aug 2015 19:14:34 GMT

How slow is your connection? Are you using apps or a browser?

Re: AUDIO AND VIDEO NOT IN SYNCHRONIZATION.

Kish0 — Sat, 15 Aug 2015 18:29:25 GMT

I use a 5mbps internet connection and I do not think this is a problem as video runs good on other devices.

And I use official app from playstore (youtube and facebook) updated versions.

Re: AUDIO AND VIDEO NOT IN SYNCHRONIZATION.

Uliwooly — Sat, 15 Aug 2015 18:46:37 GMT

@Kish0

Check if you experience the same while on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: AUDIO AND VIDEO NOT IN SYNCHRONIZATION.

Kish0 — Sat, 15 Aug 2015 18:55:46 GMT

Works great on safe mode.

How to get the same quality in normal mode?

Re: AUDIO AND VIDEO NOT IN SYNCHRONIZATION.

Uliwooly — Sat, 15 Aug 2015 20:10:39 GMT

@Kish0

It's a third party creating the issue, an antivirus, taskiller, battery apps, etc.

Re: AUDIO AND VIDEO NOT IN SYNCHRONIZATION.

Kish0 — Sat, 15 Aug 2015 20:16:21 GMT

I have no apps like that. I just have some apps like ebay,skype and other stuff nothing much.

I use no apps to modify phone settings.

Re: AUDIO AND VIDEO NOT IN SYNCHRONIZATION.

Uliwooly — Sun, 16 Aug 2015 03:04:00 GMT

@Kish0

You will have to uninstall an app at a time to find the culprit, again, it's not a preloaded app but an app that you've installed at one point.