topic Re: Contacts not showing in contacts list. in Other/General

Contacts not showing in contacts list.

balapeg — Tue, 13 May 2014 16:06:21 GMT

I'm unable to dial in my mobile and couldn't view any contact from the Contact list.Whenever I click the dialer symbol in my phone a error msg appears and thus stopping me from entering number or viewing contact. The error message I receive is below:

"The application Contacts (process com.sonyericsson.android.socialphonebook) has stopped unexpectedly. Please try again."

This has been very frustrating since, I'm unable to dial any calls and could not view the missed calls. I can just receive calls.

Note: But I'm able to see the Contact name while receiving the call from anyone that was already in my contact list.

Please help..!!!!

Re: Contacts not showing in contacts list.

Uliwooly — Tue, 13 May 2014 16:08:18 GMT

Restart your phone and then open the phonebook > menu > filter

Do you have any taskillers? antivirus? ram apps? booster apps? cache apps? have you disable any apps ?

Re: Contacts not showing in contacts list.

Uliwooly — Tue, 13 May 2014 16:13:42 GMT

You can reboot on safe mode and check if you experience the same error

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If you want to repair your phone you can use SUS

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Contacts not showing in contacts list.

_alexdon_ — Tue, 13 May 2014 16:16:15 GMT

Check this out:

http://talk.sonymobile.com/t5/Xperia-U/Phonebook-has-stopped-working/m-p/679127#M23025

Re: Contacts not showing in contacts list.

balapeg — Tue, 13 May 2014 16:21:16 GMT

I have re-started many times, unfortuantely still not working:(

Re: Contacts not showing in contacts list.

_alexdon_ — Tue, 13 May 2014 16:23:28 GMT

Balapeg,it is related to google services.It will be fixed.

Re: Contacts not showing in contacts list.

balapeg — Tue, 13 May 2014 16:30:22 GMT

Hi Alex,

Thank you and I have checked the above link you have provided, stating this is related to Google services. If I uninstall Play market, would it work then? If not is there anyway to access my phonebook until this is resolved by them..!!!!

Thanks again!

Re: Contacts not showing in contacts list.

_alexdon_ — Tue, 13 May 2014 16:33:53 GMT

You can remove updates for google play services or simply remove accounts that are related to google like facebook,viber etc.

Re: Contacts not showing in contacts list.

balapeg — Tue, 13 May 2014 18:44:36 GMT

Hi Alex,

Thanks a lot, my Phonebook is working now. Fotunately I have my HTC ONE X+ that I can rely for Social media, since I had to uninstall Play store (Updates), whatsapp, FB and so many:(

I'm happy though this temporary solution is working:). Hope, Google fixes this soon!!!

Thanks again to all for your timely responses, I didn't expect the response to be so quick.:smileyapplause::smileyhappy:

Re: Contacts not showing in contacts list.

_alexdon_ — Tue, 13 May 2014 19:34:32 GMT

You are welcome,we here are very quick with answers.