topic Re: search engine has stopped working in Other/General

search engine has stopped working

mandtea — Fri, 04 Apr 2014 14:01:14 GMT

Hi I had an update 2 weeks and ago and since then my Google Chrome has stopped working the error message i get is "unfortunately, chrome has stopped" "report or ok"

Has anyone else had the same problem

Re: search engine has stopped working

_alexdon_ — Fri, 04 Apr 2014 14:15:41 GMT

Have you tried settings-apps-all-chrome,force stop and clear data?

Re: search engine has stopped working

mandtea — Fri, 04 Apr 2014 14:20:35 GMT

Hi Thank you will give t a go

Re: search engine has stopped working

_alexdon_ — Fri, 04 Apr 2014 14:21:52 GMT

Keep us updated.

Re: search engine has stopped working

mandtea — Fri, 04 Apr 2014 14:23:41 GMT

Unfortunately that has not worked, still doing the same

Re: search engine has stopped working

_alexdon_ — Fri, 04 Apr 2014 14:26:19 GMT

Follow the same path,uninstall updates for chrome.

Re: search engine has stopped working

mandtea — Fri, 04 Apr 2014 14:30:37 GMT

Fantastic, Thank you very much for your help, it is now fully working

Re: search engine has stopped working

_alexdon_ — Fri, 04 Apr 2014 14:30:55 GMT

Anytime.

Re: search engine has stopped working

roman5048 — Thu, 22 May 2014 11:18:07 GMT

Hi. This was very useful imformation and solved the issue of Chrome not responding. After having my Z2 handset for 4 days, suddenly last night Chrome very annoyingly decided to stop working.

I got the box out looking for warranty etc but there is nothing there so after reading the support guide, I created an account here and now my problem is fixed.

Happy. Thank you.

Re: search engine has stopped working

_alexdon_ — Thu, 22 May 2014 11:45:09 GMT

Great.