Input method switch causes reboot after 4.3

PetteriP — Wed, 19 Mar 2014 01:45:38 GMT

After the 4.3 upgrade trying to Choose input method from pull down in any app results in immediate reboot of the device.

Same thing when trying to change the Default keyboard from Language & input.

From checking the forums it seems that at least SP and ZR have the exact same issue.

I tried a few tricks suggested in the SP forum post:

http://talk.sonymobile.com/t5/Xperia-SP/Xperia-SP-automatically-restarting-when-Choosing-Input-Method/td-p/568405

- Clearing of the cache and force stop any keyboard related app, then restarting - only to have Chinese default keyboard which I couldn't change

- The latest 9.2.A.1.199 upgrade did not fix it

- Ran the Repair from PC Companion, which basically is a factory reset, and it worked - for a while

After the phone just sat alone the night the problem was back in the morning.

I'm not a fan of factory reseting my device every day, and as I live in Japan it is essential that I have the ability to change between input methods.

Chinese users in SP and ZR forums have same issues.

Funny, for every app you can easily email or report of any mishaps and the fix is there sometimes within hours.

I have yet to find any way to inform Sony directly of SW/FW faults in the device itself.

If anyone knows how to report these issues, please let me know!

Cheers,

-Petteri

Re: Input method switch causes reboot after 4.3

PetteriP — Sat, 29 Mar 2014 08:35:27 GMT

It was a theme installed in the phone.
Uninstalled that, restarted and now it's good.
I used the same theme before 4.3 upgrade with no problems, tho.
I'm trying hard to refrain from any comments on how the help was so overwhelming.

topic Input method switch causes reboot after 4.3 in Other/General

Input method switch causes reboot after 4.3

Re: Input method switch causes reboot after 4.3