topic Can't turn off my xperia v in Other/General

Can't turn off my xperia v

abdovic — Thu, 27 Feb 2014 21:51:15 GMT

Hi;

I can't turn off my xperia v (android 4.1). When i press the on/off button in the side it shows 3 choices: Turn off, airplane mode and screen shot, but when i press the first one the phone restart instead of turning off. Plz help

Re: Can't turn off my xperia v

_alexdon_ — Thu, 27 Feb 2014 21:53:22 GMT

Are you volume buttons working well?I suggest you try power button+vol up until the phone vibrates.

Re: Can't turn off my xperia v

abdovic — Thu, 27 Feb 2014 21:57:02 GMT

Noting happened, volume keys work well.

Re: Can't turn off my xperia v

_alexdon_ — Thu, 27 Feb 2014 22:02:38 GMT

Boot your phone in safe mode,see if it works:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Can't turn off my xperia v

abdovic — Thu, 27 Feb 2014 22:16:22 GMT

Thanks but it's not working..Do you know any application to shut down without rooting?

Re: Can't turn off my xperia v

_alexdon_ — Thu, 27 Feb 2014 22:18:18 GMT

No,you do not need to root.Download sony update service and repair:

http://www.sonymobile.com/gb/tools/update-service/

Re: Can't turn off my xperia v

Thommo — Thu, 27 Feb 2014 22:38:15 GMT

So holding power and volume up for atleast 15 seconds gives no vibration - 1 is a reset - keep holding and 3 is a shut down

Re: Can't turn off my xperia v

abdovic — Fri, 28 Feb 2014 09:30:21 GMT

Thanks friend, it works well

Re: Can't turn off my xperia v

_alexdon_ — Fri, 28 Feb 2014 13:04:04 GMT

Anytime.