topic Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i) in Other/General

How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

vpn — Fri, 11 Apr 2014 05:10:10 GMT

I was trying to install a regional font in my android. After installing the application asked me to reboot. And after that it is stuck in an infinite reboot loop. I am unable to get the homescreen. Kindly help in this regard.

Thanks in advance.

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

alexrx — Fri, 11 Apr 2014 05:33:08 GMT

Hi there,

Remove the battery for a few minutes and then put it back in > Charge your battery for 1 hr > Repair/re-install the phone with Sony Update Service.

Sony Update Service

Cheers.

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

vpn — Fri, 11 Apr 2014 07:35:20 GMT

Thanks Alexrx for the reply.

Removed the battery. Then put it back. Charged for more than an hour. Installed the software. I'm finding trouble in connecting to Sony Update Service.

In the 'Select Product', there wasn't Sony Live With Walkman (WT19i), So had to choose nearest option (WT18i).

After connecting microusb and keep pressing HOME button, still it is not getting detected in the wizard. Could you please help?

Edit: Windows 8 is the operating system.

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

Hampus — Fri, 11 Apr 2014 07:53:02 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

When you are going to repair a Live with WALKMAN (WT19i) you should hold down the volume down(-) button and not the home button. You should be able to find Live with WALKMAN in the drop down list after you accept the license agreement and you see the instruction for this model.

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

vpn — Fri, 11 Apr 2014 10:17:20 GMT

I have installed the latest version. But not finding WT19i in the product list.

EDIT: Screenshot has been attached.

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

Hampus — Fri, 11 Apr 2014 11:07:33 GMT

It looks like you are using Windows 8.1 and in the moment of time all units are not compatible with this system. I suggest that you try with another computer with an older OS (Win 7 or earlier).

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

_alexdon_ — Fri, 11 Apr 2014 12:01:10 GMT

You can also try this:run SUS in compatibility mode with windows 7.

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

vpn — Fri, 11 Apr 2014 12:30:48 GMT

I followed the above steps. Just for the benift of people having similar issues, please keep a habit of taking regular backup of all your data. By the above steps, ICS was re-installed. Yes it worked!! Thanks a lot.

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

Hampus — Fri, 11 Apr 2014 14:39:46 GMT

Nice to hear that your issue have been solved.