topic Re: update problem in Other/General

update problem

Danial-mach1 — Tue, 11 Mar 2014 22:04:29 GMT

I want to update xperia t.

With build number 9.1.A.1.141

But sus say your phone already has the latest software..what can I do?

By the way..Iran un branded

Re: update problem

_alexdon_ — Tue, 11 Mar 2014 22:07:45 GMT

Chill danial,the update will come.But as you know,up to carrier/country to approve update.You could contact xperia care also for some info:

http://www.sonymobile.com/global-en/support/contact-us/

Re: update problem

Danial-mach1 — Tue, 11 Mar 2014 22:12:08 GMT

I know Alex...but i see Iran unbranded in your update availability topic...that why i'm curious about..

Re: update problem

_alexdon_ — Tue, 11 Mar 2014 22:17:42 GMT

Well,"my topic" was updated according to the feedback I got.You should contact xperia care,maybe they can tell you more.

Re: update problem

Danial-mach1 — Tue, 11 Mar 2014 22:29:32 GMT

But no way to contact Sony on that page!!neither mail nor live chat..I got nothing!!how I can find out 9.2.A.1.199 is comes out directly after 9.1.A.1.141 or any firmware update were in middle?

Re: update problem

_alexdon_ — Tue, 11 Mar 2014 22:32:51 GMT

I suggest you contact one of the sony support members.

Re: update problem

Danial-mach1 — Tue, 11 Mar 2014 22:52:53 GMT

Ok will do it..

But i find out that 7firmware certificated and rolled out after what I have!

Re: update problem

_alexdon_ — Tue, 11 Mar 2014 22:55:28 GMT

Wow,that is something.Do contact them and after that we will see.

Re: update problem

Danial-mach1 — Tue, 11 Mar 2014 23:07:02 GMT

I will feedback here when they answered me

Re: update problem

Danial-mach1 — Fri, 14 Mar 2014 16:13:07 GMT

"You can find out which country is for your firmware by searching your Customization Number.
You must enter in the Service Menu by pressing "*#*#7378423#*#*" (*#*#SERVICE#*#*) in the phone dialer, and after tapping "Service Info" - "Software Info".
After that, you can download from this topic: http://forum.xda-developers.com/show....php?t=2608983 "Xperia update Checker".
With that software, you can check the last firmware for a specified Customization number, but also check which country and which carrier your firmware is for!"

they answerd me with this and figured out that phone is from UK

Re: update problem

_alexdon_ — Fri, 14 Mar 2014 16:28:40 GMT

Check the T availability in my topic.

Re: update problem

Danial-mach1 — Fri, 14 Mar 2014 16:29:51 GMT

i check that and its not available for UK unbranded

Re: update problem

_alexdon_ — Fri, 14 Mar 2014 16:31:48 GMT

Well,I am sorry Danial.You might need to wait some more...

Re: update problem

Danial-mach1 — Fri, 14 Mar 2014 16:33:54 GMT

no problem friend

thanks

Re: update problem

bacardijim — Sat, 15 Mar 2014 22:14:49 GMT

HI I have recently updated my xperia T to 4.3 since the update the phone keeps restarting, I have updated firmware etc backup the phone and today (Sat 15/03/14) the phone has restarted its self again but will not complete restart and has stuck on the restart graphics. Any ideas to what I can do!

Re: update problem

_alexdon_ — Sat, 15 Mar 2014 22:17:57 GMT

Try to boot in safe mode,see if the same occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: update problem

bacardijim — Sat, 15 Mar 2014 22:23:48 GMT

I can't even switch the phone off! as I say it just showing the start up graphics?

Re: update problem

_alexdon_ — Sat, 15 Mar 2014 22:26:01 GMT

Force shut down by pressing power button+vol up until the phone vibrates 3 times.After that,repair via sony update service:

http://www.sonymobile.com/gb/tools/update-service/

Re: update problem

bacardijim — Sat, 15 Mar 2014 22:29:25 GMT

brill, your a star, will try to repair again to see if that works many thanks

Re: update problem

_alexdon_ — Sat, 15 Mar 2014 22:33:41 GMT

Keep us updated.