topic Re: Cache clean problem in Other/General

Cache clean problem

bob28 — Tue, 08 Apr 2014 16:16:23 GMT

Hello there, i have been using my sp since february. on android 4.3, when i clean the cache memory with "clean master" or any other cache clean app, my phone is not able to do a simple task. it says on any app that is not responding and i force close it. it gets back to normal when i reset my phone from the back. it didnt do oi when it was on 4.1....and i cant remove the back cover and do all this procedure for like every day! please help.

Re: Cache clean problem

_alexdon_ — Tue, 08 Apr 2014 16:23:14 GMT

I suggest you do not use any task killers,battery savers etc.

Re: Cache clean problem

bob28 — Tue, 08 Apr 2014 16:30:48 GMT

But my phone after a good amount of time using it it starts getting slow etc. And I don't have any battery saver, I prefer it's own stamina mode.

Re: Cache clean problem

_alexdon_ — Tue, 08 Apr 2014 16:35:59 GMT

You should try a repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

cleaning cache memory

bob28 — Thu, 17 Apr 2014 21:01:28 GMT

After cleaning the cache, my sp just is not able to perform any task, or if it is, it takes minutes. I don't use any cleaning app or battery saver, and I have Uninstalled/disabled useless apps. The phone gets back to normal after a hard reset from the back. Why is this happening? 4.1 didn't have such issues! Please help...

Re: cleaning cache memory

_alexdon_ — Thu, 17 Apr 2014 21:05:20 GMT

Does the same happen in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: cleaning cache memory

Thommo — Thu, 17 Apr 2014 21:07:37 GMT

Why create a new thread when you already have one open - Moved by Thommo

Re: Cache clean problem

bob28 — Thu, 17 Apr 2014 21:11:41 GMT

Lack of interest &more

Re: Cache clean problem

Thommo — Thu, 17 Apr 2014 21:16:02 GMT

I use the paid for version of 1Tap Cleaner and have never had any issues what you are reporting

Maybe you just have an app or apps that don't like to be cleaned and therefor create issues for you

Re: Cache clean problem

bob28 — Thu, 17 Apr 2014 21:41:18 GMT

Maybe you're right. I'm in safe mode right now and I have cleaned the cache twice without the problem to occur. But if it is a third party app, then which? Do toy have any suggestions?

Re: Cache clean problem

_alexdon_ — Thu, 17 Apr 2014 21:41:59 GMT

What have you installed lately?

Re: Cache clean problem

bob28 — Fri, 18 Apr 2014 06:07:45 GMT

Well, it is not a problem I'm facing lately, but for quite some time. So, it must be an app that was installed from the time I upgraded to 4.3. Those apps are: viber, messenger, tutemate, memedroid, Greek WPA finder (finds WiFi passwords), what's up(not watsapp, it is something from my carrier that says how many SMS are left,etc) trackID (pre-installed but uninstallable), neoreader (pre-installed but uninstallable) my tracks and antutu

Re: Cache clean problem

bob28 — Fri, 18 Apr 2014 06:14:20 GMT

And 9gag I think

Re: Cache clean problem

_alexdon_ — Fri, 18 Apr 2014 17:13:42 GMT

It is hard to say if any of those can interfere,I am thinking about the Wifi app.

Re: Cache clean problem

bob28 — Mon, 21 Apr 2014 14:45:33 GMT

Look, I rebooted in safe mode, used it for some time. I cleaned around 25 mb of cache, and the problem occurred again! But in a smaller rate, after some time it worked well again. Any idea what is going wrong???

Re: Cache clean problem

_alexdon_ — Mon, 21 Apr 2014 14:54:01 GMT

You should visit a sony service and see what they tell you.

Re: Cache clean problem

PanosGR89 — Mon, 21 Apr 2014 22:36:57 GMT

Disable Google Chrome.

Re: Cache clean problem

_alexdon_ — Mon, 21 Apr 2014 22:41:26 GMT

@PanosGR89 wrote:
Disable Google Chrome.

Do this,it seems that these guys are right:

http://talk.sonymobile.com/t5/Xperia-SP/Solution-found/m-p/647611#U647611

Re: Cache clean problem

bob28 — Tue, 22 Apr 2014 12:48:08 GMT

I've done this and nothing changed! In particular, I had disabled chrome but I hadn't unchecked the "show notifications" and cleared cache and data, something I did when I saw panosgr89' s post. The problem is like smaller now, but the phone just doesn't respond to the simplest of tasks. It takes around 5 seconds to open calculator, and 20 seconds to show my contacts, let alone opening large apps like Facebook or even shutting down properly...

Re: Cache clean problem

bob28 — Tue, 22 Apr 2014 12:55:16 GMT

The phone behaves normally after some time, I'm gonna do something with chrome, I don't know