topic Re: phone restart in Other/General

phone restart

sirchester — Sat, 11 Jan 2014 15:41:44 GMT

After using some of my apps my phone restarts. Did anyone experienced this as well?

Re: phone restart

_alexdon_ — Sat, 11 Jan 2014 15:52:21 GMT

What app have you been using?

Re: phone restart

sirchester — Mon, 13 Jan 2014 13:31:27 GMT

Social networking apps.

Re: phone restart

_alexdon_ — Mon, 13 Jan 2014 18:36:54 GMT

Run the phone in safe mode,see if the same occurs.

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: phone restart

sirchester — Thu, 16 Jan 2014 23:40:28 GMT

how do you do that? the safe mode. thanks by the way for helping me on this. the restarting never happened again but just in case it does i'll do what you advice me.

Re: phone restart

_alexdon_ — Fri, 17 Jan 2014 20:03:26 GMT

I left you a link,you just need to tap power button,tap longer on turn off and a message will appear to restart in safe mode.

Re: phone restart

sirchester — Sat, 18 Jan 2014 02:31:28 GMT

Hi, before I followed the instructions on the link you gave me, my phone now not just restarts but also shuts itself down. I already deleted all of my recently downloaded app and games hoping it will be cured. Currently now my phone is in safe mode.

Re: phone restart

sirchester — Sat, 18 Jan 2014 02:33:26 GMT

My first attempt to safe mode was a fail as the phone shuts down again after booting. I don't know what to do now here. Maybe if I turn off the safe mode it'll be back again. My phone is just 2weeks old and I'm already getting frustrated by these issues.

Re: phone restart

_alexdon_ — Sat, 18 Jan 2014 08:44:42 GMT

So in safe mode the phone works fine?It is an app acting up,you should consider a phone software repair.

Re: phone restart

sirchester — Sun, 19 Jan 2014 11:56:00 GMT

My phone works okay now after removing all the apps I've installed. I may have to consider that software repair. Thanks mate! Appreciate the help.

Re: phone restart

_alexdon_ — Sun, 19 Jan 2014 11:57:24 GMT

I am glad it is ok.You are welcome.