topic Re: sp whatsapp problem in Other/General

sp whatsapp problem

danial1198 — Thu, 30 Jan 2014 22:53:54 GMT

i've backup my whatsapp chat history , because i want to repair my sp , so i transfer the backup from internal to sd, after the phone had been repair i transfer back the chat history to internal and when i reinstall whatspp , it does not detect the backup please help me

Re: sp whatsapp problem

dm84 — Thu, 30 Jan 2014 23:02:06 GMT

did you back up with pc companion?

Re: sp whatsapp problem

danial1198 — Thu, 30 Jan 2014 23:05:13 GMT

no as it takes too much time, but i have backup the chat history in chat setting whatsapp and copy the backup to sd card

Re: sp whatsapp problem

dm84 — Thu, 30 Jan 2014 23:09:01 GMT

when you restart your whatsapp does it give you the option of restoring backup found ?

Re: sp whatsapp problem

danial1198 — Thu, 30 Jan 2014 23:18:55 GMT

what do you mean is restarting the phone?

Re: sp whatsapp problem

dm84 — Thu, 30 Jan 2014 23:31:33 GMT

after you repaired your device and started whatsapp again , did any msg come up stating a back up found and asking if you what to restore it or not?

Re: sp whatsapp problem

danial1198 — Thu, 30 Jan 2014 23:34:41 GMT

yes but it only show the group that i joined

Re: sp whatsapp problem

dm84 — Thu, 30 Jan 2014 23:39:25 GMT

sadly thats the only thing backed up next time back up via pc companion of go into settings>backup & reset and back up all to your gmail account

Re: sp whatsapp problem

Jake-SonyXperia — Thu, 30 Jan 2014 23:58:24 GMT

@ danial1304

I also suggest contacting Whatsapp as they do have support regarding there product, they may be able to supply an alternative way to get this backup file to work for you.

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