topic Re: Call sensor problem in Other/General

Call sensor problem

isaiahipj — Tue, 07 Jan 2014 04:42:47 GMT

Dear Xperia care,

I have Sony Xperia Arc S when I call someone...and remove my phone from ear I can't see the screen that is I can't use my dial pad to end the call or some otherthing....is this sensor problem???...so pls help me techs out here.

Thanks

Re: Call sensor problem

Uliwooly — Tue, 07 Jan 2014 05:15:29 GMT

Is there anything near or on the proximity sensor? it could be a protective case, film, etc

Re: Call sensor problem

Uliwooly — Tue, 07 Jan 2014 05:16:41 GMT

Test your phone with

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester

Re: Call sensor problem

isaiahipj — Wed, 08 Jan 2014 03:43:20 GMT

Nothing is blocking near or on the proximity sensor. I don't have any protective case, film or etc...

i tryed this application it is working fine no problem. But when i make a call or recive the not able to disconnect the call and not working display and any keys.

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester

Re: Call sensor problem

isaiahipj — Fri, 17 Jan 2014 06:25:34 GMT

Any update about my question !!!!

Re: Call sensor problem

Fuwip — Wed, 05 Feb 2014 17:26:01 GMT

Check this thread: http://talk.sonymobile.com/t5/Xperia-arc-Xperia-arc-S/Problem-with-proximity-sensor-Arc-S-in-bright-daylight/td-p/175835

Worked with me