topic Re: Facing touch problem in xperia SP in Other/General

Facing touch problem in xperia SP

akash2802 — Sat, 23 Nov 2013 12:18:25 GMT

I m a Sony xperia Sp user since 1 nov 2013 and from 4 nov. I m facing the prob of touch I update the latest software from service center still the problem not resolve then I replace it by new handset. The new handset also have the same problem touch not reponse while charging I use the original charger and still facing the same problem........WHAT SHOULD I DO CAN ANYBODY HELP ME TO FIND SOLUTION

Re: Facing touch problem in xperia SP

Ashroft98 — Sat, 23 Nov 2013 15:00:25 GMT

Your are not the only one that face this issue.This more to software related issue.A software glitch.

Look at this:

http://talk.sonymobile.com/t5/Xperia-SP/Xperia-SP-usb-charging-and-touch-problem/td-p/342802

Re: Facing touch problem in xperia SP

akash2802 — Sat, 23 Nov 2013 16:39:51 GMT

ya I know i m not only one who facing this type of issue but how to re solve it........Pleas help.........

Re: Facing touch problem in xperia SP

Ashroft98 — Sun, 24 Nov 2013 09:24:51 GMT

You might have to wait for 4.3 update.It will roll out this december...

Re: Facing touch problem in xperia SP

akash2802 — Sun, 24 Nov 2013 09:39:27 GMT

Thanks for your concern...

OK I will wait till dec. Can u please tell me the market report of zr. I think to replace it with zr. Should i?

Re: Facing touch problem in xperia SP

Ashroft98 — Sun, 24 Nov 2013 10:00:04 GMT

ZR,a completely different device with way faster Processer and much more RAM.For me,i would suggest you to start save some money and wait a little bit more for Xperia Z1S(the mini version of Z1).I would suggest you to first update the phone to 4.3 and see if there is any improvements and solved issues.But if it still doesn't solve a thing nor improving,only then you could consider in changing a phone.
Xperia SP has a huge potential but currently bugged with numerous software issues.

Re: Facing touch problem in xperia SP

luislore — Mon, 25 Nov 2013 00:42:34 GMT

Well, I'm not the only one with the problem of the screen. The touch response of the screen is slow, and at the top where the notifications does not work on the touch screen, hopefully solved soon!

Re: Facing touch problem in xperia SP

akash2802 — Mon, 25 Nov 2013 17:42:28 GMT

Is someone is here whose SP is perfectly running..........................and the touch is properly working

Re: Facing touch problem in xperia SP

Manishchhabria — Tue, 26 Nov 2013 07:36:18 GMT

Im also facing tuch issues but only when im using the phne while charging other thn Tht it wrks fine..
I went to service centre nd they told me Tht there were some software issues but still im facing all the previous issues lke tuch not working while charging,WiFi range is not good
Voice calling volume is really very low
Nd sometimes screen goes blank when pressing the unlock button to unlock the phne..
I hope all these issues will be slved in 4.3update.

Re: Facing touch problem in xperia SP

luislore — Tue, 26 Nov 2013 13:26:54 GMT

I bought a xperia SP on November 6 November and this problem with the touch screen is slow to respond to touch, and there areas of the screen that does not respond, and cuanesta horizontal position the patalla not respond very well, I hope solution .

Re: Facing touch problem in xperia SP

Ashroft98 — Tue, 26 Nov 2013 13:37:24 GMT

Okay guys,have you tried fix it with Sony Update Service(SUS)?

Secondly,do you guys put on screen protecters?

If condition persists,bring it to the Sony Service Center immediately...Most of them stated this is a hardware issue,and one more thing,if it still exist after being repaired,convince the Sony Center guys to replace your phone with another.

Re: Facing touch problem in xperia SP

akash2802 — Tue, 26 Nov 2013 17:00:12 GMT

Today my phone go to replace 3rd time GOD KNOWS WHEN THE PROB WILL solve....

I try all update with screen guard n without screen guard the touch prob is still think itisa manuifacturing defect.......

Re: Facing touch problem in xperia SP

Ashroft98 — Wed, 27 Nov 2013 08:50:07 GMT

You mean this is your third phone received from Sony?Oh gosh... Does it still appear with the new device?

Re: Facing touch problem in xperia SP

akash2802 — Wed, 27 Nov 2013 11:52:39 GMT

ya it still appear in new device what can I do now...............:smileyplain: waste off money

Re: Facing touch problem in xperia SP

Ashroft98 — Wed, 27 Nov 2013 13:00:20 GMT

Looks like a BATCH of Sony devices are having serious hardware defects in your local store.Well,you could wait for the 4.3 JB to roll out first.Test again and if it is not solved,better sell it and buy another device.

Re: Facing touch problem in xperia SP

akash2802 — Wed, 27 Nov 2013 13:18:25 GMT

Yesterday I call costumer care the team leader told me replace it last time if the prob is still arrive then we will give u another model
should I pay the difference amount.....Or not.......

Re: Facing touch problem in xperia SP

Ashroft98 — Wed, 27 Nov 2013 13:30:24 GMT

As a customer,you convince them(Sony) back,you say "i really like Sony devices,but this device(Xperia SP) had really fell from my expectation,i would not like to change to other companies like Samsung and LG,so i really hope, Sony will give the very best of them without incurring of any losses."

Boom!You might get another device for FREE except if they give you a better device,then you have pay a bit more(remember,negotiate to the max)..

Good luck Pal!

Re: Facing touch problem in xperia SP

akash2802 — Wed, 27 Nov 2013 13:52:10 GMT

After that there are only 2 devices 1st one xperia c and other one xperia zr. xperia c has same price but I don't like c. And xperia zr is too costly than what I do......

Re: Facing touch problem in xperia SP

Ashroft98 — Wed, 27 Nov 2013 13:55:14 GMT

What do you mean by "too costly"?They don't give any discounts upon your faulty device?..

Re: Facing touch problem in xperia SP

akash2802 — Wed, 27 Nov 2013 16:51:53 GMT

In my city the difference between sp n zr is 7500 if the costumer care told me to chose a alternet cell than what I do.