topic Re: reboot loop on my phone in Other/General https://community.sony.com.mk/t5/other-general/reboot-loop-on-my-phone/m-p/3115731#M46815 <HTML><HEAD></HEAD><BODY><P>anytime, follow the suggestions above to backup your phone, just in case </P></BODY></HTML> Thu, 01 Aug 2013 16:29:40 GMT Uliwooly 2013-08-01T16:29:40Z reboot loop on my phone https://community.sony.com.mk/t5/other-general/reboot-loop-on-my-phone/m-p/3115727#M46811 <HTML><HEAD></HEAD><BODY><P><SPAN class="hps">Hello</SPAN>, I posted <SPAN class="hps">my</SPAN> <SPAN class="hps">problem on</SPAN> <SPAN class="hps">a conversation</SPAN> <SPAN class="hps">but</SPAN> <SPAN class="hps">I did not</SPAN> <SPAN class="hps">give all the details</SPAN> <SPAN class="hps">so I</SPAN> <SPAN class="hps">do not know if</SPAN> <SPAN class="hps">we will answer</SPAN> <SPAN class="hps">me</SPAN>. <SPAN class="hps">So</SPAN> <SPAN class="hps">here it is:</SPAN> <SPAN class="hps">My phone</SPAN> <SPAN class="hps">had a</SPAN> <SPAN class="hps">bug</SPAN> <SPAN class="hps">that</SPAN> <SPAN class="hps">was</SPAN> <SPAN class="hps">during</SPAN> <SPAN class="hps">open application</SPAN>. <SPAN class="hps">My phone is</SPAN> <SPAN class="hps">then</SPAN> <SPAN class="hps">returned to</SPAN> <SPAN class="hps">the home screen</SPAN> <SPAN class="hps">(just</SPAN> <SPAN class="hps">the wallpaper</SPAN> <SPAN class="hps">and nothing else</SPAN>) <SPAN class="hps">and I</SPAN> <SPAN class="hps">could not do</SPAN> <SPAN class="hps">anything, so</SPAN> <SPAN class="hps">I removed the</SPAN> <SPAN class="hps">batery</SPAN> <SPAN class="hps">to restart</SPAN> <SPAN class="hps">it does not</SPAN> <SPAN class="hps">restart</SPAN> <SPAN class="hps">correctly</SPAN> <SPAN class="hps">SINCE</SPAN> <SPAN class="hps">it</SPAN> <SPAN class="hps atn">shows "</SPAN>Sony" and <SPAN class="hps atn">"</SPAN>Xperia" <SPAN class="hps">but then</SPAN> <SPAN class="hps">there is a flash</SPAN> <SPAN class="hps">and he</SPAN> <SPAN class="hps">put out</SPAN> <SPAN class="hps">the same thing</SPAN> <SPAN class="hps">again</SPAN> <SPAN class="hps">and</SPAN> <SPAN class="hps">again.</SPAN> <SPAN class="hps">I tried to</SPAN> <SPAN class="hps">connect it to</SPAN> <SPAN class="hps">my PC</SPAN> <SPAN class="hps">and try to</SPAN> <SPAN class="hps">update</SPAN> <SPAN class="hps">with</SPAN> <SPAN class="hps">PC Companion</SPAN> <SPAN class="hps">to unlock</SPAN> <SPAN class="hps">but as</SPAN> <SPAN class="hps">it restarts</SPAN> <SPAN class="hps">it's impossible to</SPAN> <SPAN class="hps">connect</SPAN>. <SPAN class="hps">Can you help</SPAN> <SPAN class="hps">me?</SPAN></P></BODY></HTML> Thu, 01 Aug 2013 02:04:52 GMT https://community.sony.com.mk/t5/other-general/reboot-loop-on-my-phone/m-p/3115727#M46811 coraliehono 2013-08-01T02:04:52Z Re: reboot loop on my phone https://community.sony.com.mk/t5/other-general/reboot-loop-on-my-phone/m-p/3115728#M46812 <HTML><HEAD></HEAD><BODY><P>try to repair it with SUS instead of PCC , also let your phone charge for 30mins or so </P></BODY></HTML> Thu, 01 Aug 2013 02:16:19 GMT https://community.sony.com.mk/t5/other-general/reboot-loop-on-my-phone/m-p/3115728#M46812 Uliwooly 2013-08-01T02:16:19Z Re: reboot loop on my phone https://community.sony.com.mk/t5/other-general/reboot-loop-on-my-phone/m-p/3115729#M46813 <HTML><HEAD></HEAD><BODY><P style="font-family: arial, sans-serif; font-size: 12px; font-style: inherit; background-color: #ffffff; color: #500050;">Update Service (SUS)</P><P></P><P style="font-family: arial, sans-serif; font-size: 12px; font-style: inherit; background-color: #ffffff; color: #500050;"><A class="jive-link-external-small" href="http://www.sonymobile.com/gb/tools/update-service/" style="font-family: inherit; font-style: inherit; color: #686868;" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/update-service/</A></P><P></P><P style="font-family: arial, sans-serif; font-size: 12px; font-style: inherit; background-color: #ffffff; color: #500050;"><A class="jive-link-external-small" href="http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe" style="font-family: inherit; font-style: inherit; color: #686868;" target="_blank" rel="nofollow noopener noreferrer">http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe</A></P><P></P><P style="font-family: Helvetica; font-size: 12px; background-color: #ffffff; color: #686868;"><A class="jive-link-external-small" href="http://www.sonymobile.com/gb/tools/pc-companion/" style="font-family: inherit; font-style: inherit; color: #686868;" rel="nofollow noopener noreferrer">PC Companion (PCC)</A></P><P></P><P></P><P style="font-family: Helvetica; font-size: 12px; background-color: #ffffff; color: #686868;"><A class="jive-link-external-small" href="http://www.sonymobile.com/gb/tools/bridge-for-mac/" style="font-family: inherit; font-style: inherit; color: #686868;" rel="nofollow noopener noreferrer">Bridge </A>(for Mac)</P><P></P><P></P><P></P><P style="font-family: arial, sans-serif; font-size: 12px; font-style: inherit; background-color: #ffffff; color: #500050;">Alternatives on How to backup Xperias</P><P></P><P style="font-family: arial, sans-serif; font-size: 12px; font-style: inherit; background-color: #ffffff; color: #500050;"><A _jive_internal="true" href="https://community.sony.com.mk/thread/36355" style="font-family: inherit; font-style: inherit; color: #686868;" target="_blank">http://talk.sonymobile.com/thread/36355</A></P><P></P><P></P><P style="font-family: Helvetica; font-size: 12px; font-style: inherit; background-color: #ffffff; color: #686868;">Don't forget to mark the <STRONG class="jive-thread-reply-message-correct-label" style="font-family: inherit; margin: 0 2px 15px; font-size: 1.1em; font-style: inherit; color: #47ad23;">Correct Answers</STRONG> &amp; <STRONG class="jive-thread-reply-message-helpful-label" style="font-family: inherit; margin: 0 2px 15px; font-size: 1.1em; font-style: inherit; color: #c9891a;">Helpful Answers</STRONG></P></BODY></HTML> Thu, 01 Aug 2013 02:16:27 GMT https://community.sony.com.mk/t5/other-general/reboot-loop-on-my-phone/m-p/3115729#M46813 Uliwooly 2013-08-01T02:16:27Z Re: reboot loop on my phone https://community.sony.com.mk/t5/other-general/reboot-loop-on-my-phone/m-p/3115730#M46814 <HTML><HEAD></HEAD><BODY><P><SPAN class="hps">The problem</SPAN> <SPAN class="hps">is that I can</SPAN> <SPAN class="hps">not</SPAN> <SPAN class="hps">access my</SPAN> <SPAN class="hps">settings</SPAN> <SPAN class="hps">so I can</SPAN> <SPAN class="hps">not check</SPAN> <SPAN class="hps">that</SPAN> <SPAN class="hps">it</SPAN> <SPAN class="hps">is</SPAN> <SPAN class="hps">within the parameters</SPAN> <SPAN class="hps">and</SPAN> <SPAN class="hps">Xperia</SPAN> <SPAN class="hps">U</SPAN> <SPAN class="hps">can not</SPAN> <SPAN class="hps">reach the</SPAN> <SPAN class="hps">SD</SPAN> <SPAN class="hps">card (if</SPAN> <SPAN class="hps">any). <SPAN class="hps">I do not</SPAN> <SPAN class="hps">want to lose my</SPAN> <SPAN class="hps">data</SPAN> <SPAN class="hps">so I do not</SPAN> <SPAN class="hps">know how to do</SPAN> <SPAN class="hps">without going into</SPAN> <SPAN class="hps atn">"</SPAN>settings" <SPAN class="hps">(sorry</SPAN> <SPAN class="hps">for my english</SPAN>)&nbsp;&nbsp;&nbsp;&nbsp; Edit: <SPAN class="hps">Finally,</SPAN> <SPAN class="hps">I managed to</SPAN> <SPAN class="hps">turn it back</SPAN> <SPAN class="hps">on</SPAN> <SPAN class="hps">after</SPAN> <SPAN class="hps">following</SPAN> <SPAN class="hps">your advice</SPAN>, thank you. <SPAN class="hps">But I</SPAN> <SPAN class="hps">can not</SPAN> <SPAN class="hps">put</SPAN> <SPAN class="hps">all</SPAN> <SPAN class="hps">my apps</SPAN> <SPAN class="hps">on my phone</SPAN> <SPAN class="hps">because</SPAN> <SPAN class="hps">they say</SPAN> <SPAN class="hps">they</SPAN> <SPAN class="hps">are already installed</SPAN> <SPAN class="hps">(although they</SPAN> <SPAN class="hps">are no longer there</SPAN>).&nbsp;&nbsp;&nbsp;&nbsp; Edit n°2: <SPAN class="hps">I</SPAN> <SPAN class="hps">try</SPAN> <SPAN class="hps">again and again and</SPAN> <SPAN class="hps">I succeeded to</SPAN> <SPAN class="hps">get</SPAN> <SPAN class="hps">a lot of</SPAN> <SPAN class="hps">my applications</SPAN>, unfortunately <SPAN class="hps">anyway</SPAN> <SPAN class="hps">I</SPAN> <SPAN class="hps">lost my</SPAN> <SPAN class="hps">contacts</SPAN>. <SPAN class="hps">Oh well,</SPAN> <SPAN class="hps">next time</SPAN> <SPAN class="hps">I'll record</SPAN> <SPAN class="hps">everything in advance</SPAN> <SPAN class="hps">to avoid this</SPAN> <SPAN class="hps">kind of problem.</SPAN> <SPAN class="hps">Anyway</SPAN> <SPAN class="hps">thank you very much</SPAN> <SPAN class="hps">it</SPAN> <SPAN class="hps">really helped</SPAN> <SPAN class="hps">me</SPAN></SPAN></P><P></P><P>Ce message a été modifié par: coraliehono</P></BODY></HTML> Thu, 01 Aug 2013 08:51:39 GMT https://community.sony.com.mk/t5/other-general/reboot-loop-on-my-phone/m-p/3115730#M46814 coraliehono 2013-08-01T08:51:39Z Re: reboot loop on my phone https://community.sony.com.mk/t5/other-general/reboot-loop-on-my-phone/m-p/3115731#M46815 <HTML><HEAD></HEAD><BODY><P>anytime, follow the suggestions above to backup your phone, just in case </P></BODY></HTML> Thu, 01 Aug 2013 16:29:40 GMT https://community.sony.com.mk/t5/other-general/reboot-loop-on-my-phone/m-p/3115731#M46815 Uliwooly 2013-08-01T16:29:40Z