topic Phone scratches in Other/General

Phone scratches

Link_SM — Thu, 09 May 2013 22:46:18 GMT

Sadly today I dropped my lovely SL on the concrete ground, and it has some tiny little scratches on the edges. Can I get them fixed at Sony??? It really bothers me looking at it having scratches...

If you guys know any place in San Francisco that I could bring to get it fixed instead sending back to Sony, please also let me know.

Thanks

Re: Phone scratches

Uliwooly — Fri, 10 May 2013 01:10:08 GMT

you need to replace the housing, here in the US there's only one Sony repair center (and its not here in CA) so it will take 1 or 2 months for it to be repaired, now if you do it yourself or with someone else it will void your warranty.

http://www.sonymobile.com/global-en/support/contact-us/

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Re: Phone scratches

Uliwooly — Fri, 10 May 2013 01:11:16 GMT

if you don't care about the warranty then you could buy the housing and replace it yourself, check online or ebay for the housing

this is how to teardown your phone

http://www.xperiablog.net/2012/04/30/xperia-s-disassembly-guide/

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Re: Phone scratches

Link_SM — Fri, 10 May 2013 02:16:24 GMT

Thank you so much for the information. Do you know how much would it cost to be replaced the house at sony? Or my warranty would cover it? They're very tiny little, so if they're too expensive, I'd live with it and buy another SL. The SL means a lot to me, so i just love it too much

Re: Phone scratches

Uliwooly — Fri, 10 May 2013 02:31:49 GMT

the warranty doesn't cover this type of damage, I don't know how much they will charge you, just contact them either a call or livechat. it's not going to be cheap that's for sure.

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Re: Phone scratches

skip0pot2mus — Fri, 10 May 2013 08:16:10 GMT

Why bother with the scratches? It's a throw-away world, in 12 months it'll be sitting in a drawer next to your N900, N95 and 7210 [why did I bother moving away from Nokia...]

Re: Phone scratches

Uliwooly — Fri, 10 May 2013 15:41:31 GMT

@skip0pot2mus what do you mean?

Re: Phone scratches

Link_SM — Fri, 10 May 2013 18:12:38 GMT

lol I have obsession problem with perfection.... so it'd bother me, but I guess I just get a case for it then it'd work fine... saving the fixing money for a new one. thanks anyway

Re: Phone scratches

Uliwooly — Sat, 11 May 2013 18:03:59 GMT

no problem, you might want to buy a protective case to hide the scratches.

Re: Phone scratches

Link_SM — Sat, 11 May 2013 18:07:38 GMT

yeah I am buying one. Those scratches are like dots, so barely noticeable. Should have bought the case when I bought the phone though