topic Re: Constant reboots after last update in Other/General

Constant reboots after last update

angstRidden — Sun, 16 Jun 2013 18:01:48 GMT

Hey,

I bought my phone just 1 week ago and now after a sony software update I can't use it anymore. I have performed an update of the sony software today. I can't remember which version it was but I guess it has to be the most current one.

I performed the update via phone. The update restarted the phone, started to optimize apps, rebooted and since that keeps rebooting.

I see the Sony and Xperia logos, followed by sim-code dialog and phone-password dialog, followed by android logo, than it reboots again. I tried this for about ten times, now.

Any suggestions or help?

Thanks

Re: Constant reboots after last update

Uliwooly — Sun, 16 Jun 2013 18:06:54 GMT

remove the SIM card and try again with SUS (do not reinsert the SIM card)

Re: Constant reboots after last update

Uliwooly — Sun, 16 Jun 2013 18:07:55 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Constant reboots after last update

Dan1eL — Sun, 16 Jun 2013 18:57:24 GMT

You connected your Phone to a Exchange Server which encrypted your phone?

Many people got this Problem.

See this Thread:

http://talk.sonymobile.com/thread/139161

And follow the introduction in SUS, this might be work but you lose all your data.

Re: Constant reboots after last update

angstRidden — Sun, 16 Jun 2013 19:02:53 GMT

Using SUS helped but of course I lost some of the data on the phone which was not synchronised.

I am still kind of annoyed by this problem, and I am not looking forward to the next update.

Re: Constant reboots after last update

angstRidden — Sun, 16 Jun 2013 19:06:06 GMT

As stated above, it worked, but not without losing some data.

I think you might be right concerning encryption. I had encryption enabled, too. I do not plan to give up this feature ..so: no updates for me until this issue is fixed ....