topic Lock screen options grayed out in Other/General https://community.sony.com.mk/t5/other-general/lock-screen-options-grayed-out/m-p/3060219#M40953 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>I've recently upgraded my Xperia S phone to Android 4.1.2. I see there are new options in the Lock Screen screen (face recognition and swipe), however&nbsp; they are both grayed out. Any idea what could be causing this?</P></BODY></HTML> Thu, 04 Jul 2013 05:20:10 GMT laurentsony 2013-07-04T05:20:10Z Lock screen options grayed out https://community.sony.com.mk/t5/other-general/lock-screen-options-grayed-out/m-p/3060219#M40953 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>I've recently upgraded my Xperia S phone to Android 4.1.2. I see there are new options in the Lock Screen screen (face recognition and swipe), however&nbsp; they are both grayed out. Any idea what could be causing this?</P></BODY></HTML> Thu, 04 Jul 2013 05:20:10 GMT https://community.sony.com.mk/t5/other-general/lock-screen-options-grayed-out/m-p/3060219#M40953 laurentsony 2013-07-04T05:20:10Z Re: Lock screen options grayed out https://community.sony.com.mk/t5/other-general/lock-screen-options-grayed-out/m-p/3060220#M40954 <HTML><HEAD></HEAD><BODY><P><SPAN style="font-family: 'Helvetica Neue', Arial, Helvetica, sans-serif; font-size: 15px; background-color: #ffffff;">I've fixed it like this:</SPAN></P><P></P><P><SPAN style="font-family: 'Helvetica Neue', Arial, Helvetica, sans-serif; font-size: 15px; background-color: #ffffff;">Settings &gt; Security &gt; Clear Credentials</SPAN></P></BODY></HTML> Fri, 05 Jul 2013 09:04:23 GMT https://community.sony.com.mk/t5/other-general/lock-screen-options-grayed-out/m-p/3060220#M40954 laurentsony 2013-07-05T09:04:23Z