topic Re: Repeating turn on in screen "SONY" & "XPERIA" in Other/General

Repeating turn on in screen "SONY" & "XPERIA"

Asuna — Tue, 19 Feb 2013 01:27:18 GMT

Hello,

Yesterday I downloaded a game which names "candy crush saga"

After downloading, I tried to open that game

But it jump into the start up screen 'SONY' & 'XPERIA'

and just repeat and repeat it

I turn off and tried to turn on it again

It also same

I duno this problem got relationship with that game or not

Anyway

Pls help me to fix it ><</p>

Its URGENT !!

Thx !!!!

Re: Repeating turn on in screen "SONY" & "XPERIA"

EowynCarter1 — Tue, 19 Feb 2013 12:39:25 GMT

Looks like a brick

Try PCC repair.

Re: Repeating turn on in screen "SONY" & "XPERIA"

Sam — Wed, 20 Feb 2013 00:59:25 GMT

As above:

1. Before you start you have to download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/

and install it on your PC.

2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.

Note! For some models you will be prompted to do a backup prior to the update and then restore.

3. Install and open PC Companion then select Support Zone.

4. Phone Software Update.

5. Start.

6. Repair Phone

7. Continue

8. Accept data removal

9. Next

10. Wait for prepare

11. Select Phone

12. Follow the connection steps

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Re: Repeating turn on in screen "SONY" & "XPERIA"

MenaAskharon — Sat, 04 May 2013 01:00:01 GMT

please sony community, i want to know the cause cuz for the second time this issue did happen to me, if i did something wrong i want to know to avoid it in the future

Re: Repeating turn on in screen "SONY" & "XPERIA"

Sam — Mon, 06 May 2013 00:20:04 GMT

There can be a number of reasons for this symptom to appear, however keeping the handset's firmware up to date and only installing apps with a good reputation will help prevent this from happening in the future.

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Re: Repeating turn on in screen "SONY" & "XPERIA"

teobronz — Mon, 13 May 2013 12:27:51 GMT

ok there can be a number of reason, but and as' possible that's this sola have many problems whith ICS. ok, no JB, but one big bug fix it's necessary.

also my sola have this problem at the start up, i hope to resolve with your procedure.

Re: Repeating turn on in screen "SONY" & "XPERIA"

tech-no-logical — Mon, 13 May 2013 13:25:07 GMT

Sam wrote:

keeping the handset's firmware up to date

HAHAHAHAHAHAHA !

good joke there Sam....

Re: Repeating turn on in screen "SONY" & "XPERIA"

teobronz — Tue, 14 May 2013 06:19:41 GMT

excuse me sam but the Phone Software Update with pc companion it's impossible because sola don't start up and screen just repeat and repeat 'SONY' & 'XPERIA' and pc companion don't read the sola

i resolve with sony update service not pc companion

Re: Repeating turn on in screen "SONY" & "XPERIA"

Uliwooly — Tue, 14 May 2013 06:25:47 GMT

@teob use SUS instead

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Repeating turn on in screen "SONY" & "XPERIA"

Sam — Tue, 14 May 2013 06:29:41 GMT

Sorry for the confusion but I assure you that you can run a repair with PC Companion with the phone powered off if you follow the steps as per my instructions above. Regardless I am happy that you managed to get this working using the Update Service instead.

Re: Repeating turn on in screen "SONY" & "XPERIA"

Siddharth3322 — Thu, 16 May 2013 16:43:00 GMT

I have the same problem in my device so how to solve it?

After reading this post, I don't able to understand whole thing. So some one please help me to come out of it. I need easy description how to make this correct.

Re: Repeating turn on in screen "SONY" & "XPERIA"

Siddharth3322 — Thu, 16 May 2013 18:54:14 GMT

After performing above steps given as correct answer. I can able to install latest os version in my device. In computer the software show installation complete message. But when I switch on my device after loading for some time I got dialog box which has some unknown language messange written in it. After that I press dialog box button and again my phone get restarted and start performing same thing.

Again I want to mention one thing that when I get my device after update at that time my device does not have any bettery so it can't turn on. After some recharging I turn on the device and got above thing that I wrote in above paragraph.

Please some one help me in this.

Re: Repeating turn on in screen "SONY" & "XPERIA"

JamisFaily — Sat, 16 Jun 2018 03:47:11 GMT

It cannot be detected when its power off?