topic Xperia T keeps restarting / reeboting few times daily in Other/General

Xperia T keeps restarting / reeboting few times daily

xol27 — Thu, 21 Mar 2013 18:58:37 GMT

hi.

I have xperia T about 2 months old, bought used from friend.

from 2-3 weeks my xperia T keeps restarting many times daily

- when making calls , when using internet. when making sms massages , etc.

tryied hard reset, soft reset, PC companion restore, turn off all notification, switch off internet connection ,

and always have same problem...

not sure but I think its happend after upgrade to new Android update version 91.A.0.489

please help!!

Re: Xperia T keeps restarting / reeboting few times daily

miffy — Thu, 21 Mar 2013 19:13:30 GMT

Give it a clean and take it back to your friend.

Re: Xperia T keeps restarting / reeboting few times daily

xol27 — Thu, 21 Mar 2013 19:18:59 GMT

too late ....unfortunalety

Re: Xperia T keeps restarting / reeboting few times daily

miffy — Thu, 21 Mar 2013 19:28:32 GMT

I think the warranty will only cover the original buyer, so they need to get it sorted.

The only other option would be to try Sony Update Service online.

Re: Xperia T keeps restarting / reeboting few times daily

Uliwooly — Thu, 21 Mar 2013 19:49:56 GMT

get a brand new "MICRO" sim card, do you have a micro sim card or did you trimmed it? most of the time this is the issue.

I agree with miffy you should repair it with either PCC or SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers -& Helpful Answers

Re: Xperia T keeps restarting / reeboting few times daily

xol27 — Thu, 21 Mar 2013 21:00:37 GMT

Yes, I have new sim card from t-mobile from about 1 week becouse thought that can be problem , but still keeps restarting

will try PCC and SUS toonight and see what happend

thanks guys in advance for quick response

Did anybody have similar problem ???

Re: Xperia T keeps restarting / reeboting few times daily

xol27 — Fri, 22 Mar 2013 14:13:17 GMT

hi again

after update service SUS phone still keeps restarting ...

PCC tryied few days before - and no results..

I think only when data trafic is ON

or when phone receiving or sending some data...

now I switched OFF all notifications everywhere and see what happend

any sugestions?

meybe when new Android Update will be available than problem will be fixed???

anyway , anyone knows when new Android update for Xpeeria T will be availiable?

Re: Xperia T keeps restarting / reeboting few times daily

xol27 — Sat, 23 Mar 2013 18:39:03 GMT

Im sure now the problem is when DATA TRAFFIC is ON

until switched off Internet and not using internet, phone works ok.

when WIFI or DATA is ON , phones keeps restarting after few minutes using of internet

any sugestions?

PCC , SUS tryied and still have problem. New micro sim also have.

Re: Xperia T keeps restarting / reeboting few times daily

Uliwooly — Sat, 23 Mar 2013 18:42:32 GMT

do you have a brand new MICRO sim card? or did you trimmed your SIM card?

Re: Xperia T keeps restarting / reeboting few times daily

xol27 — Sun, 24 Mar 2013 12:15:22 GMT

trimmed old sim card first but now have new one from t-mob. shop and still have problem.....

Re: Xperia T keeps restarting / reeboting few times daily

miffy — Sun, 24 Mar 2013 12:32:47 GMT

Did you try the Repair My Phone option when you used SUS?

Also try,

Settings >> Apps >> Menu (3 dots) >> Reset App Preferences

then do a Factory Reset again.

The next firmware update is April.

Re: Xperia T keeps restarting / reeboting few times daily

xol27 — Mon, 25 Mar 2013 19:42:45 GMT

well, I try everything....

and I m sure now its happend when DATA Traffic is ON ( basically when Im using internet )

few minutes using of internet and phone restarting...

after switching OFF data traffic , phone works ok for all day.

Re: Xperia T keeps restarting / reeboting few times daily

RickRS27 — Tue, 25 Jun 2013 18:44:08 GMT

My wife's Sony Xperia T kept restarting when she turned Data Traffic ON. Tried updating & Resetting nothing worked. But I switched off & removed SD card and turned on and switched on Data Traffic and it seems to be working fine so far

Re: Xperia T keeps restarting / reeboting few times daily

sandu_222 — Mon, 08 Jul 2013 07:18:13 GMT

hello.

have you solved your problem? if yes, how?

I have an Acro S, and I have the same problem.

If I turn ON data traffic, it will restart as often as it will want. with data off it seems to be working fine.

after few months of discussions with sony, and after doing repair, soft and hard reset there seems to be no change.

I changed my sim card from another service provider (another SIM, another operator) and it works as it should.

could someone tell me what could be wrong with the service provider?

btw, I already replaced a sim card on my service operator.

Re: Xperia T keeps restarting / reeboting few times daily

masterhenz — Wed, 11 Sep 2013 22:07:05 GMT

The problem is your battery. You need it replaced. Refer to my post at http://talk.sonymobile.com/t5/Xperia-T-TX/Xperia-T-just-keeps-restarting/td-p/347436

Re: Xperia T keeps restarting / reeboting few times daily

masterhenz — Thu, 12 Sep 2013 11:53:21 GMT

Hi there,
I had the same problem happen to me. I purchased my Xperia T in October 2012 and have only been experiencing these restarts for about 2 weeks from now. The gut feeling I had that started this was after I was using my phone as a GPS and charging it in my car at the same time, my phone became really hot and shut itself down.
Anyways, I almost 100% knew it was the battery. SO, I went online to purchase a Brand new battery and replaced it myself. After 2 days use, it is as good as New! (so far) Proving more to the point that is was indeed the battery.
I knew that if I sent it to Sony they would take too long and possibly not even fix it. Instead it took me a few mins to look for the New battery and less than 30 mins to install it!
If anyone needs help replacing their broken battery with a new one, contact me (my email is henz_719@hotmail.com).
Hope this helps.

Re: Xperia T keeps restarting / reeboting few times daily

iiyke — Mon, 24 Feb 2014 14:22:10 GMT

masterhenz.....how did u get the battery?