topic Re: Schratches on screen in Other/General

Schratches on screen

Wed, 12 Oct 2011 16:48:17 GMT

Hi,

I bought my Active about a week ago, and today I noticed many little scratches on my screen. So i wanted to ask, is there some kind of see through protective film on screen which i didn't remove(i removed only the obvious one which was on the screen when unpacked), or i have managed to scratch the unscratchable glass?

Unfortunately i dont have any photos.

Re: Schratches on screen

slimshaddy — Wed, 12 Oct 2011 17:02:45 GMT

so you dint have any screen protector on your screen ??

can you see on the edges of the screen if you can see any protector or not ?

also if not then you should buy one and get it placed..

it'll protect the screen 🙂

Re: Schratches on screen

Wed, 12 Oct 2011 17:12:15 GMT

Thanks for answer, and i tried a little bit harder to remove that scrathed protector, because i could see that there is something on the screen, and it came off. So everything is fine.

Re: Schratches on screen

slimshaddy — Wed, 12 Oct 2011 17:52:00 GMT

well you should replace it with a new protector..

or lse the scratch will remain unless you change the screen itself..

so its best to have a protector on 😉

Re: Schratches on screen

Wed, 12 Oct 2011 19:00:23 GMT

Maybe i will.

Thing with scrathces is, they were not on screen itself, but original protector. As i removed this protector, screen is perfectly fine. And not to say it's impossible to scrach it, but at least very hard to scratch screen itself.

Thanks for fast response :smileyhappy:.

Re: Schratches on screen

uliwooly-wooly — Wed, 12 Oct 2011 19:14:10 GMT

isn't the Xperia Active scratch, dust, water resistant? I wonder if SE is finally using Gorilla Glass

Re: Schratches on screen

Wed, 12 Oct 2011 19:19:53 GMT

Now i know it's schratch resistant, no scratches on screen(for now) .

And glass they are using for Active, as I read somewhere, is called "dragontrail", which is supposed to be about the same as gorilla glass. You can find some tests of this glass in youtube.

Re: Schratches on screen

uliwooly-wooly — Wed, 12 Oct 2011 19:27:46 GMT

seems promising, maybe the new Xperia Generation (Xperias 2012) come with this type of glass either Gorilla glass or Dragontrail

Re: Schratches on screen

Fri, 21 Oct 2011 08:22:50 GMT

strangely the XA already have a screen protector on when i bought the phone and another included in the box... Any1 having the same?

Think the scratch is on the protector not the screen...

Re: Schratches on screen

Fri, 21 Oct 2011 17:42:41 GMT

I had only one protector already on the screen, didnt have another one in box.

And unfortunately, my previous statement that its unscratchable is wrong

After removing default screen protector, i am 100% sure i have scratches(many many small ones) on the screen, after just keeping it in my pocket without nothing else besides it.

Anyone from official support care to answer? Is it supposed to scratch from just being in pocket, without any abuse, or maybe i have a defective unit?

Re: Schratches on screen

uliwooly-wooly — Fri, 21 Oct 2011 18:16:22 GMT

that's horrible, isn't it scratch resistant?

Re: Schratches on screen

Fri, 21 Oct 2011 19:23:57 GMT

Well, it says so in the description. But i am starting to really doubt it.

And thats what i am trying to find out and get an official answer from SE support.

Re: Schratches on screen

Sat, 22 Oct 2011 15:54:43 GMT

Is it the grid sensor line reflections that you are refering to?

Else under normal condition, no way is there harder things in an empty pocket capable of leaving scratches on the screen... unless damage was done be4 ur ownership...

Re: Schratches on screen

Sat, 22 Oct 2011 20:13:49 GMT

No its not sensor line, i know how it looks like. And scratches look like scratches.

I guess, this phone doesnt like my pants and pocket :smileygrin:

Well ok, what can i do, it says its scratch resistant, not scratch proof. So i guess, no matter what i say, the answer will always be, its resistant, if you dont expose it to anything that could scratch it. So, always keep screen protector on and use some sort of case.

Re: Schratches on screen

uliwooly-wooly — Mon, 24 Oct 2011 17:46:54 GMT

it seems that SE used the same type of glass that we have on all Xperias, so it is quite easy to scratch the protective film they put on top and quite simple to scratch the "scratch resistant mineral glass"

SE should use Dragontrail or GorillaGlass instead of this cheap glass

Re: Schratches on screen

Sat, 26 Nov 2011 10:12:58 GMT

auch ich habe dieses Handy gekauft in der Meinung ,dass es kratzfest ist. Leider habe ich auch Kratzer auf dem Display. Ist jetzt schon über 3 Wochen beim Kundendienst. Auch nach etlichen Mails mit SE und nicht befriedigenden Antworten bin ich ziemlich enttäuscht von diesem Kundendienst.

Werde mal mit Computerbild kontakt aufnehmen und fragen was die dazu sagen.

Re: Schratches on screen

uliwooly-wooly — Sat, 26 Nov 2011 22:09:20 GMT

this is an english only forum please post in english

Re: Schratches on screen

uliwooly-wooly — Sat, 26 Nov 2011 22:09:58 GMT

translate.google.com

I also bought this phone in the belief that it is scratch resistant. Unfortunately I have scratches on the display. Has now been over 3 weeks for service. Even after several emails with SE and unsatisfactory answers, I'm pretty disappointed with this service.

'm Going to get in contact with a computer screen and wonder what to say.

Re: Schratches on screen

Thu, 02 Feb 2012 03:46:32 GMT

I also bought this phone thinking that it was scratch resistant, and mine didn't come with any screen protector at all, and here we don't have screen protectors for xperia active, I've seen on ebay a few, but here on Chile I doubt there is any. I'm really pissed off with this false propaganda

Re: Schratches on screen

uliwooly-wooly — Thu, 02 Feb 2012 04:34:43 GMT

can you share some pictures of the screen (off) and the scratch, most likely it did came with a pre-installed screen protector