topic Re: Xperia T cellular problems in Other/General

Xperia T cellular problems

ilian_tomov — Tue, 25 Dec 2012 22:00:26 GMT

Happy Holidays! Sorry to bother you, but I am exeriencing a bit frustrating kind of trouble with my new device. So here it is. When I power on my phone everything works just fine, untill after some time, maybe 15-20 minutes or so, I stop receiving calls, sms, etc. I can't dial a single number and when I dial my number from another phone the signal is "The subscriber's telephone is not switched on or it's outside networks coverage" - same thing as if my phone was off. I tried factory reset, tried to enable Data Rate, enable and disable Plane mode, but still no luck. After some time, without any signs - my bars are full just the cellular module stops working. Could it be from that I changed location ? Called my operator's helpdesk, they advised me to backup my data, do a factory reset, and if that does not help to visit servie center. And after the software reset, the situation was fine for a whole day or so. And then again, instantly I wanted to dial cust. support number and the message was "We are experiencing technical difficulties, please call again later". When I dial that same number from my other phone (same operator) it connects to cust. support. Please, help. Thank you, in advance.

Re: Xperia T cellular problems

Uliwooly — Tue, 25 Dec 2012 22:24:34 GMT

get a new SIM card also do you have any

taskillers

antivirus

battery apps

ram apps

boost apps?

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: Xperia T cellular problems

ilian_tomov — Tue, 25 Dec 2012 22:50:38 GMT

Thanks, uliwooly for the fast response. About getting a new SIM card, the truth is that my current one is quite new, I have signed a new 2 year contract with the carrier and they gave me micro SIM, I put it in the phone and the activated it the next day. Could it be factory malfunction with the SIM itself ? As for the apps, nothing but the original preinstalled apps, except for facebook, skype, box, dropbox and autocad WS.

Re: Xperia T cellular problems

ilian_tomov — Tue, 25 Dec 2012 22:52:14 GMT

PS. I also noted that the signal bars are changing quite often and here i have just one.... sometimes none and maximum of two.... And then the meter goes full and the problems start - no voice calls, sms, mms, etc.

Re: Xperia T cellular problems

Uliwooly — Tue, 25 Dec 2012 23:14:04 GMT

oh ok, so the problem then it's poor network coverage, go to settings > about phone > status > signal strenght

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: Xperia T cellular problems

ilian_tomov — Tue, 25 Dec 2012 23:31:08 GMT

The signal strength with 1 bar is: -105 dBm 5 asu

Now: 2 Bars -99 dBm 7 asu don't really know wha tthat means

And still the problem appears often when the meter has full bars...

Re: Xperia T cellular problems

Uliwooly — Wed, 26 Dec 2012 01:46:06 GMT

the lower the number -105dBm the worse the signal is. it seems that you have a really bad coverage area and that might be the issue

Re: Xperia T cellular problems

ilian_tomov — Wed, 26 Dec 2012 10:37:49 GMT

Didn't have problems since my last post so far. Hope that the poor coverage was the reason. Will keep you informed.