topic Re: Phone went blank while upgrading to ICS. Pls help... in Other/General

Phone went blank while upgrading to ICS. Pls help...

Abhay007 — Sat, 25 Aug 2012 20:33:19 GMT

Hi,

I have purchased Neo V this week and have tried to upgrade to ICS using PCC, however midway through the installation I was directed to remove the USB and switch off the phone and then press the 'back' button and then connect the usb cable to PCC. However while doing, a message popped up on PCC that the update is aborted and since then the phone has turned blank.

I have tried several times to restart the phone as well as connect to PCC, however the phone is BLANK.

Kindly inform steps to resolve this problem. This is my first Android and look forward to your support to restart the phone.

BR//Abhay.

Re: Phone went blank while upgrading to ICS. Pls help...

Uliwooly — Sat, 25 Aug 2012 20:40:29 GMT

charge your phone and repair it with Sony Update Service

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Phone went blank while upgrading to ICS. Pls help...

Uliwooly — Sat, 25 Aug 2012 20:41:08 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888