topic Dropped in water, touch not working in Other/General

Dropped in water, touch not working

imindg — Mon, 03 Sep 2012 17:41:53 GMT

Hi,

Thursday my XPERIA S was accidentally dropped in washbasin.

Display is working fine, everything works fine but, touch is not working. Keys power on, display, volume up/down and camera keys are working. Warrenty is void as it was liquid damage.

Gave cell to Sony Authorized service center, they cleaned phone and said connector part from display is corroded and total screen needs to be replaced.

Can that corrosion be cleaned up? They cleaned it, earlier it down left was bit darker now that issue is not there but still touch is not working.

Can anyone suggest what to do next? Really miss the phone!

Thanks,

iMindG

Re: Dropped in water, touch not working

Uliwooly — Mon, 03 Sep 2012 17:44:56 GMT

since the warranty won't cover this, you have few options pay Sony repair center to replace the part or you can buy the part yourself and replace it or get a new phone

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unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Dropped in water, touch not working

Uliwooly — Mon, 03 Sep 2012 17:47:18 GMT

Xperia S Disassembly guide

http://www.youtube.com/watch?v=2OqQdwTtB_E

What I think happened is either you didn't waited long enough for it to completely dry, or did you used a hair dryer ? the best thing to do is to remove the sim card (battery when the phone has a removable battery ) and leave it inside a container with uncooked rice for 24-48hrs and do not attempt to turn it on.

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Dropped in water, touch not working

imindg — Mon, 03 Sep 2012 17:50:42 GMT

Thanks uliwooly

Service center person said connector is corroded and whole display needs to be replaced.

Its the only solution or is there any way that corrosion be removed?

Re: Dropped in water, touch not working

Uliwooly — Mon, 03 Sep 2012 17:53:06 GMT

this might help you

http://www.ehow.com/how_7556423_fix-water-damage-lcd-tv.html

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Dropped in water, touch not working

Uliwooly — Mon, 03 Sep 2012 17:54:56 GMT

the LCD it's quite expensive (it comes with LCD + Digitizer)

http://www.gogotoshop.com/product_info.php?language=en&currency=USD&products_id=6104

http://compare.ebay.com/like/160834595060?var=lv&ltyp=AllFixedPriceItemTypes&var=sbar

or perhaps the problem it's only the digitizer, in that case it'll be a lot cheaper

http://www.ebay.com/itm/LCD-display-Touch-Screen-Digitizer-For-Sony-Ericsson-Xperia-Arc-S-LT18i-Tools-/230843909657?pt=LH_DefaultDomain_0&hash=item35bf5e8619

http://www.ebay.com/itm/NEW-Touch-Screen-Digitizer-Glass-For-Sony-Ericsson-Xperia-Arc-S-LT15i-LT18i-X12-/180899977544?pt=LH_DefaultDomain_0&hash=item2a1e7a9948

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Dropped in water, touch not working

imindg — Mon, 03 Sep 2012 18:16:58 GMT

Thanks Again,

In my case display is woking absolutely fine. Only problem is with touch is not being registered.

Service Center person was telling for Sony Xperia S digitizer and lcd comes together.

Can you please confirm the same for XPERIA S

Note: Only lower part of phone was in water. Mother board and other stuff are in good condition (confirmed by service center person)

Thanks!

Re: Dropped in water, touch not working

Uliwooly — Mon, 03 Sep 2012 18:23:12 GMT

it doesn't come together, sometimes they are glued together but you can buy the digitizer by itself.

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Dropped in water, touch not working

imindg — Mon, 03 Sep 2012 18:28:01 GMT

Thanks Uliwooly!

WIll check with service center about the same! suspect its only digitizer, do you konw if we can get digitizer for Xperia S also? can you suggest some link?

Thanks again. Will update the thread on the same.

Re: Dropped in water, touch not working

Uliwooly — Mon, 03 Sep 2012 18:29:11 GMT

check the links above the first 2 are LCD + Digitizer and the other 2 are just the digitizer.

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Dropped in water, touch not working

imindg — Mon, 03 Sep 2012 18:41:10 GMT

Saw that, but it doesnt talk about XPERIA S.

Does Xperia S also comes with seperate digitizer?

Pleaase let me know.

Thanks

Re: Dropped in water, touch not working

Uliwooly — Mon, 03 Sep 2012 18:44:05 GMT

I haven't taken this Xperia apart but it should be, I haven't seen an Xperia where the LCD it's fused together with the Digitizer

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Dropped in water, touch not working

imindg — Tue, 04 Sep 2012 09:45:55 GMT

Hi All,

checked with another service center person, He opned the phone and checked

- Display is excellent

- Motherboard and other things on upper half of the phone is Good. No water entered there.

- Even touch is good.

- Problem is with connector strap which connects touch with main panel which is corroded.

Guy said only that stap can be replaced and sent phone to headoffice service center.

Not sure if one can get that connector strap seperately. if that is the case there will save huge amount of money.

Above picture points to corroded connector part in my case these connectors are not good. Can Only this part be replaced? Didnt see anyplace about how this can be opnened and replaced.

Thanks!

Re: Dropped in water, touch not working

Uliwooly — Tue, 04 Sep 2012 16:53:34 GMT

not quite

http://www.xperiablog.net/2012/04/30/xperia-s-disassembly-guide/

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Dropped in water, touch not working

imindg — Wed, 05 Sep 2012 08:37:55 GMT

Hi uliwooly

I have seen the images which you have shared above.

Didn't get what you are saying. Does this means I have no option other than Replacing the LCD and digitizer?

Thanks,

Gourish

Re: Dropped in water, touch not working

Uliwooly — Sun, 16 Sep 2012 00:04:46 GMT

yes

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Dropped in water, touch not working

imindg — Fri, 12 Oct 2012 12:23:01 GMT

Its been over a month! Still i havn't received my cellphone. Sony authorized service center has requested a new spare part. but its not sent by Sony yet!

Called Sony call center the gave our Reqional Head cell number, when I call other side he doesn't even pick the phone.

My pride Sony Xperia S though it was expensive, bought it with saving money. Now looks like all went waste, with this pathetic delay in service have lost all hope on the phone.

Its not a pride anymore.

Planned to buy Xperia Sola for my wife, thinking twice now.

If its replacing LCD and digitizer there is no point in replacing!