topic XPeria Arc S auto power off issue in Other/General

XPeria Arc S auto power off issue

Sun, 15 Jul 2012 04:49:08 GMT

Hi,

I bought a Xperia Arc S (LT18a) & its having an issue with powering off itself. Sometimes it power off it self even I kept it plugged it in to charing, It wont power on how much time you tried unless you disconnect the battery for few seconds. Then only it power on when I press the power button. I flashed the same original firware(Androd 2.3.4) again to check whether it fix the issue. Unfortunaely its not, issue still persists.

Can anybody please let me know how to fix this if you have already face the same issue??

Thanks Guys.

Amila

Re: XPeria Arc S auto power off issue

Murphy_Idek — Sun, 15 Jul 2012 07:13:56 GMT

have you ever tried repairing using SUS?

Re: XPeria Arc S auto power off issue

Sun, 15 Jul 2012 08:30:08 GMT

Yeap, I tried that as wll. It says the phone is up to date. i didnt try to upgrade the phone to ICS manually. Also today I noticed phone heated so much when it was doing nothing. I suspect phone shutdown it self may be bcos of that. But not sure. Yesterday I kept the phone with me for the whole day in my pocket, didnt realize it was hot or didnt do anything except taking couple of pics. I powerd on the phone yesterday I think for 5-6 times.

Thanks for your suggestion bro. Anyother idea what could be the reason??

Re: XPeria Arc S auto power off issue

Murphy_Idek — Sun, 15 Jul 2012 08:50:17 GMT

you mean you dont want ICS??

when your phone is up-to-date,you can still proceed with repair...

Re: XPeria Arc S auto power off issue

Mon, 16 Jul 2012 04:57:44 GMT

Hi, Not that I want it to upgrade to ICS, but since the update is not available to this model yet I didnt update. Also I noted even yesterday & today phone heated without doing anything(was in my pocket), then it was off. I cant understand what could e the issue mate.

Re: XPeria Arc S auto power off issue

Murphy_Idek — Mon, 16 Jul 2012 05:04:04 GMT

since your phone isn't on ICS yet,you can repair with SUS...

if the SUS say your phone already have the latest software,you can still proceed by clicking on the repair button.

repairing might solve your heating problem

Re: XPeria Arc S auto power off issue

Mon, 16 Jul 2012 05:28:16 GMT

Sure, will do that bro.

Let you know how it goes on couple of mins...

Thanks

Re: XPeria Arc S auto power off issue

Mon, 16 Jul 2012 05:48:04 GMT

I tried, I get the same message. Refer the attached pic. No option such as "Repair" on SUS. The version Im using is the latest. v2.12.8.23

Re: XPeria Arc S auto power off issue

Murphy_Idek — Mon, 16 Jul 2012 12:19:32 GMT

this is really weird,it used to have 'repair' option.

my last suggestion for you is download PCCompanion and repair..

i hope this one last suggestion will help you

Re: XPeria Arc S auto power off issue

Mon, 16 Jul 2012 15:45:14 GMT

I did it. This is the outcome. Last resort would be install ICS :smileysad:. If that didnt work then I suspect it as a hardware issue.

What you think??

Re: XPeria Arc S auto power off issue

Murphy_Idek — Mon, 16 Jul 2012 16:55:57 GMT

well,i did a search on this problem and i found this,

http://talk.sonymobile.com/thread/38715

this same kind of problem happened too in the past.

some of them has reported they successfully update their phone...

before you tried updating your phone,did you marked the USB Debugging mode on?

btw,whats your SI number?

Re: XPeria Arc S auto power off issue

Tue, 17 Jul 2012 11:54:20 GMT

Hi Murphy,

Thank you so so much wasting your valuable time on this...... I was able to figure out the issue I think.

Actually I got a used phone, so I thought it as a new one without any changes were made. But I was wrong I think. I noticed that my phones model number is "LT18i" when I removed the battery. But if I go in to the About Phone it shows as my model as "LT18a"

Then I thought there should be something else went on before I purchase it. I searched about the "a" and 'I' versions and "a" means North America "i" means Interntional. So I researched over the web and found the ICS version which is relavent for LT18i. Then I flashed it.

Yuppeee... from yesterday midnight until now its up & running without any shutdowns or heating problems. Im so happy. ICS is actually a Ice Cream Sandwidch. Its awesome.

Uptime 17 hours and 52 mins until now.

I frankly thought it was hardware issue. I donot kow what the heck this North American Gingerbread tried to do coz the processor heated as hell.

Anyway I appreciate you time & thoughts buddy..... Keep up the good work.

Reagards

Amila

Re: XPeria Arc S auto power off issue

Murphy_Idek — Tue, 17 Jul 2012 15:15:05 GMT

its okay

im glad that your problem is solved now.

Re: XPeria Arc S auto power off issue

arjhaedz — Wed, 14 Nov 2012 21:39:04 GMT

sir apa what ics version is it. can you share me the link. i myself is experiencing my arc s heating too even when not turned on. please.:smileyhappy: