topic Re: WT19i stops working in Other/General

WT19i stops working

Sat, 14 Jul 2012 19:44:40 GMT

I upgraded my WT19i to 4.04 about four days ago.Today it ran out of charged, when I turned it on I found out it doesn't work anymore.

when I turn it on, it stops working about 10 seconds after start. so I can't even reach to the 'restart to faory's option" in that time. All buttons including Power button doesn't work and device and laptop doesn't recognise each other in that state, and I can charge it only when it is off.

Can anyone suggest a solution please?

Re: WT19i stops working

Uliwooly — Sat, 14 Jul 2012 19:52:30 GMT

take the battery out, press and hold the power button for 5 seconds, connect the phone to the wall charger, put the battery back on DO NOT attempt to turn it on, wait for an hour then connect it to a PC again DO NOT try to turn it on, if the LED turn orange/yellow/green then repair it with SUS

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: WT19i stops working

Uliwooly — Sat, 14 Jul 2012 19:52:46 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: WT19i stops working

Wed, 25 Jul 2012 13:33:50 GMT

thank God its a high end phone..other wise nothing for low end phone.....