topic Re: x10 Vibrates but never turns on in Other/General

x10 Vibrates but never turns on

Wed, 09 May 2012 05:41:36 GMT

After a failed flash upgrade, I cannot turn my phone on... It just vibrates and then always on blank/black screen...

Hoping for your help

Re: x10 Vibrates but never turns on

Nabeel — Wed, 09 May 2012 07:08:16 GMT

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC OR SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

Re: x10 Vibrates but never turns on

Wed, 09 May 2012 07:38:44 GMT

Already installed but the PC Companion/SUS shows that my firmware was the latest..I want to still "install anyway but there are no other buttons but the "exit" one.

Re: x10 Vibrates but never turns on

Nabeel — Wed, 09 May 2012 07:39:44 GMT

Your case seems to be this then http://talk.sonymobile.com/thread/36287

Re: x10 Vibrates but never turns on

Wed, 09 May 2012 09:15:13 GMT

no.. I can't flash my phone since it won't turn on...

Re: x10 Vibrates but never turns on

Nabeel — Wed, 09 May 2012 09:21:24 GMT

you don't need your mobile to be on.... you can flash only when its off

Did you ever use flashtool before ??

Re: x10 Vibrates but never turns on

Wed, 09 May 2012 09:30:30 GMT

yup... my problem is that it can't load/flash even loader...and stops give an error sin header failed

Re: x10 Vibrates but never turns on

Nabeel — Wed, 09 May 2012 09:39:53 GMT

Unfortunately you will have to take it to service center

Re: x10 Vibrates but never turns on

Wed, 09 May 2012 09:43:36 GMT

Re: x10 Vibrates but never turns on

Wed, 09 May 2012 10:11:05 GMT

is this a hardware or software issue... can you give me a hint what possile solution will they(service center) do?

Re: x10 Vibrates but never turns on

Nabeel — Wed, 09 May 2012 10:13:50 GMT

Seems hardware............

because you are not able to reinstall phone's software//////

Again use all the three pcc/sus/ flashtooll ( flashtool= warranty may get void) and see if you are ab;e to .............

Rest service center people know the best

http://www.sonymobile.com/gb/support/contact-us/