topic Re: Xperia arc S Gallery troubleshooting in Other/General

Xperia arc S Gallery troubleshooting

Sun, 06 May 2012 23:38:55 GMT

I just update my Xperia arc S to Ice Cream Sandwich

I faced a problem that I cannot find the file that I stored to SD card in Xperia Gallery or Gallery.

Including Video and Picture. All my old file (before update) still exist in galley.

Does anyone help me?

Re: Xperia arc S Gallery troubleshooting

uliwooly-wooly — Sun, 06 May 2012 23:48:19 GMT

did your phone recognized your SD card??

Don't forget to mark the Correct Answers & Helpful Answers

Re: Xperia arc S Gallery troubleshooting

Sun, 06 May 2012 23:55:55 GMT

There are no problem with my SD car, all apps runs well.

Only when I store the video and picture that gallery cannot find it.

When I open the file using X-plore the file still exist.

Re: Xperia arc S Gallery troubleshooting

uliwooly-wooly — Mon, 07 May 2012 00:04:04 GMT

did you moved the Folder at all?

use OI File Manager

OI File Manager

check if it's on the DCIM -> 100 Andro

Don't forget to mark the Correct Answers & Helpful Answers

Re: Xperia arc S Gallery troubleshooting

uliwooly-wooly — Mon, 07 May 2012 00:06:05 GMT

Also you can try this.

Settings -> applications -> manage applications -> gallery -> clear data

Don't forget to mark the Correct Answers & Helpful Answers

Re: Xperia arc S Gallery troubleshooting

Mon, 07 May 2012 00:13:49 GMT

Thanks for the advice.

But I already do that all and nothing work.

I think I need to re-install the software

Re: Xperia arc S Gallery troubleshooting

uliwooly-wooly — Mon, 07 May 2012 00:26:49 GMT

it appears so

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Xperia arc S Gallery troubleshooting

Mon, 07 May 2012 01:09:25 GMT

Thank you mate, you're very helpful.

I'll give it a try

Re: Xperia arc S Gallery troubleshooting

uliwooly-wooly — Mon, 07 May 2012 01:23:37 GMT

No problem, let me know how it goes.

Don't forget to backup before anything

Don't forget to mark the Correct Answers & Helpful Answers

Re: Xperia arc S Gallery troubleshooting

imkrisangelica — Mon, 17 Dec 2012 03:26:04 GMT

I can't open my xperia arc s after I update my software via wifi. Please help me. When I'm clicking the power the light on the right side is only blinking and the phone is vibrating. This cellphone is only 3 days on me. & after I update I can't open it again. Please help me.

Re: Xperia arc S Gallery troubleshooting

Uliwooly — Mon, 17 Dec 2012 03:29:36 GMT

repair your phone with either PCC or SUS