topic Re: my phone can't upgrade to 4.0!!!! in Other/General

my phone can't upgrade to 4.0!!!!

Wed, 06 Jun 2012 15:33:47 GMT

i have a quesion !! when connet my xperia ray to pc companion, and start the phone software update , at the step "2 prepare" it stop working and pop out a masage "installation error (unable to install or start phone software update components.)" can i know the way i fix the problem ?

Re: my phone can't upgrade to 4.0!!!!

Nabeel — Wed, 06 Jun 2012 15:35:01 GMT

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

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Re: my phone can't upgrade to 4.0!!!!

abheesh — Thu, 07 Jun 2012 04:42:11 GMT

Hi Friends,

Please update to latest Java version in your computer and then try. First time i am also getting the same error "installation error unable to install or start phone software update components" . After updating the java version in my computer, Open the PC companion and follow the steps it works......enjoy the new ICS 4