topic Re: Don't remember answer to Security question :( in Other/General

Don't remember answer to Security question :(

Sat, 14 Apr 2012 16:44:16 GMT

Hi, my son draw a pattern to lock the phone, then he added a security question.

Someone else got his hands on the phone, striked him out and now he don't remember the answer he's supposed to write in. Is there any chance that we can get passed that question and use the PUK-code or reset the phone?? Seems like Sony Ericsson here in Sweden will be opening again on monday morning!

Re: Don't remember answer to Security question :(

Nabeel — Sat, 14 Apr 2012 16:45:45 GMT

http://talk.sonymobile.com/message/154247#154247

Re: Don't remember answer to Security question :(

Sat, 14 Apr 2012 17:39:14 GMT

Thank you for the help, but we can't get it to work. Done all the steps, but phone still asking us for security question.

Re: Don't remember answer to Security question :(

Nabeel — Sat, 14 Apr 2012 17:44:22 GMT

all data on phone memory would be deleted

follow this

Update/Repair your phone via PCC OR SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://www.sonymobile.com/global-en/tools/update-service/

both the links are same

Re: Don't remember answer to Security question :(

Sat, 14 Apr 2012 18:24:19 GMT

Ty for the help, got it to work!

Re: Don't remember answer to Security question :(

Sukh2 — Mon, 09 Jul 2018 16:13:17 GMT

What is your place of birth?

Re: Don't remember answer to Security question :(

121251 — Mon, 09 Jul 2018 19:33:49 GMT

@Sukh2 wrote:
What is your place of birth?

It asked me that its a security question

@Sukh2 wrote:
What is your place of birth?

What your place of birth

Re: Don't remember answer to Security question :(

Sukh2 — Tue, 10 Jul 2018 10:02:33 GMT

Sony xperia st21i2