topic Purple spot in camera images and videos in Other/General

Purple spot in camera images and videos

Sat, 02 Jun 2012 14:59:17 GMT

There is a purple spot in center of the camera screen... When ever i took a photo or video there this purple spot. Is this because of the hardware or software? i updated my sony xperia u to android 2.3.7 before that i didnt see the purple spot in camera screen... will there be an update fix for this issue or i should go to service center? Anyway i cant wait 7 days for replacment

Re: Purple spot in camera images and videos

Nabeel — Sat, 02 Jun 2012 17:10:27 GMT

First try this though

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Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

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One user over here ( read it completely ) reported it as hardware..

If software repair didn't help then visit Sony center immediately

Re: Purple spot in camera images and videos

Sun, 03 Jun 2012 05:11:43 GMT

i have updated the software again and still i see the purple spot guess i have to give it to sony service centre. thanks