topic Re: Xperia Ray shuts down and restarts when nil/low mobile coverage in Other/General

Xperia Ray shuts down and restarts when nil/low mobile coverage

Wed, 28 Dec 2011 01:48:10 GMT

bought a ray acouple of days ago, updated the phone through the pc companion. the phone then started to shut its self down and restart when in an area of low signal. if i bring the phone back into an area with better coverage there is no problem.

any ideas/help?

have people had this happen to them? if so how do i fix it?

thanks for your help.

Re: Xperia Ray shuts down and restarts when nil/low mobile coverage

uliwooly-wooly — Wed, 28 Dec 2011 01:49:38 GMT

do you have a taskiller or battery saver app running?

Re: Xperia Ray shuts down and restarts when nil/low mobile coverage

Wed, 28 Dec 2011 02:09:43 GMT

im not sure what a task killer is? there is the power save mode app which came with the phone and i keep getting an update mcaffie security notification.

Re: Xperia Ray shuts down and restarts when nil/low mobile coverage

uliwooly-wooly — Wed, 28 Dec 2011 02:27:22 GMT

uninstall mcafee, you don't need it, this is an android phone not a PC I still don't understand why did SE preinstalled that junk

uninstall it and then restart your phone

Re: Xperia Ray shuts down and restarts when nil/low mobile coverage

Wed, 28 Dec 2011 03:47:07 GMT

yeah that seems to of worked. any idea why that would of been causing the constant re-boot???

Re: Xperia Ray shuts down and restarts when nil/low mobile coverage

uliwooly-wooly — Wed, 28 Dec 2011 04:06:56 GMT

Mcafee was just added to the newer updates, why? I dont know, as long as you download apps from the market you are safe. it has being making phones crazy

don't forget to mark the Correct & Helpful Answers

Re: Xperia Ray shuts down and restarts when nil/low mobile coverage

Sat, 07 Jan 2012 11:35:42 GMT

I did uninstall mcafee, and I don't have any task killer. My phone still restart when coverage becomes low/nil:smileyconfused:

Re: Xperia Ray shuts down and restarts when nil/low mobile coverage

uliwooly-wooly — Tue, 10 Jan 2012 03:59:55 GMT

go to settings -> about phone and check the Android Version and Build number

Re: Xperia Ray shuts down and restarts when nil/low mobile coverage

Tue, 10 Jan 2012 07:38:31 GMT

so after deleting mcaffie, i tested the phone and it seemed fine. but later on the same problem persisted. i took it into the shop from where i bought it, they replaced with a new phone and now the problem has gone. maybe a bad batch,

hope this helps.