topic Re: M2 Not Charging when Battery is Low in M Series

M2 Not Charging when Battery is Low

MatP — Sat, 01 Nov 2014 01:28:53 GMT

I recently took delivery of my M2 and am generally very pleased with it. However, I'm encountering a problem when the battery charge is low. It doesn't seem to take charge when I plug it in. It recognises that a charger is connected, as in tries to go into night mode and stops showing the "Connect your charger" message, but it doesn't actually CHARGE - no notification icon or light, battery keeps draining. Ultimately, the battery goes dead and the phone shuts down.Then, as "expected", it takes a few moments to show that it is charging, and eventually the light comes on and charge happens. This seems to only happen when the charge is low before I plug it in. If there is more than minimal charge, then it charges OK. It's a bit of a problem that I can't charge the phone when the charge is low.....

Any ideas?

Re: M2 Not Charging when Battery is Low

_alexdon_ — Sat, 01 Nov 2014 08:42:40 GMT

Can you boot in safe mode and check if the same occcurs?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Also,have you tried different chargers?

Re: M2 Not Charging when Battery is Low

MatP — Sat, 01 Nov 2014 11:33:47 GMT

I have tried other chargers as well as the official one supplied. I will look at safe mode next time this happens, though...

Re: M2 Not Charging when Battery is Low

_alexdon_ — Sat, 01 Nov 2014 14:43:43 GMT

Keep us updated.

Re: M2 Not Charging when Battery is Low

MatP — Sun, 02 Nov 2014 14:23:23 GMT

Didn't have a problem at all last night... I'll keep an eye on it, though, obviously.

Re: M2 Not Charging when Battery is Low

_alexdon_ — Sun, 02 Nov 2014 14:37:22 GMT

It might have been an app acting up.

Re: M2 Not Charging when Battery is Low

gabi_p — Tue, 09 Dec 2014 13:35:47 GMT

Had a similar problem: battery not charging, or very slowly, not a whole night would have charged higher than 5%. Tried to reboot, push combinaisons of buttons... Seems to have been solved by pressing the reset button under the cover (down for more than 10 seconds, not sure it matters).

Re: M2 Not Charging when Battery is Low

Elantramax — Sun, 14 Dec 2014 21:54:24 GMT

I have a Weird issue with my Car Charger. I have to plug the charger into the phone first. Then into the Power(Cigarette) Port. Otherwise it wont charge. And when it happens, the blue LED stays lit on the charger after I unplug from the car. The only other charger I have, is the USB cable attached to my Tablet. Leave it charge overnight for the next day.

I am thinking this is most likely the Car Charger. Possibly a Diode went bad.

Re: M2 Not Charging when Battery is Low

MINA51 — Sun, 15 Feb 2015 01:34:21 GMT

i have a battery problem also with my m2 aqua.

when i connect my phone to any electric source it gives the light and the phone displays charging sign and after a couple of hours i take a look at the phone it gives the same sign 0% nothing more nothing less please help i do not know what to do ?

Re: M2 Not Charging when Battery is Low

Darrenfideghell — Mon, 16 Feb 2015 13:00:47 GMT

Where's the reset button?

Re: M2 Not Charging when Battery is Low

rosie1 — Sun, 02 Aug 2015 19:20:30 GMT

Same problem - can anyone give me help with what to do about it? Im going to send it off but in the mean time am really missing my phone. It would be great if someone could help.

Re: M2 Not Charging when Battery is Low

squrrel — Mon, 03 Aug 2015 13:00:27 GMT

Hello
you have the latest firmware 18.3.1.C.1.17?
this problem was solved by this update

Re: M2 Not Charging when Battery is Low

Jepri — Tue, 15 Sep 2015 06:17:43 GMT

this is stupid, I just bought this m2 aqua first it did charging like it is, but then now it took about 11h for only 75% battery??? I really sad, also when charging phone getting heating like **bleep**, i really confuse, please some help??

Re: M2 Not Charging when Battery is Low

Alika25 — Wed, 30 Dec 2015 14:02:08 GMT

I have problem too with my xperia m2 dual, from 2days ago cannot work to charge.
I try to restart, and any solution but zonkk,,, help me for this problem , thank you before,

Re: M2 Not Charging when Battery is Low

RounakS — Tue, 23 Feb 2016 12:37:26 GMT

Hi,

I tried charging my phone in safe mode. It seems to charge perfectly. Does this mean I need to simply reinstall the OS??

Re: M2 Not Charging when Battery is Low

MightOfGeek — Mon, 20 Jun 2016 12:12:19 GMT

Before reinstalling your OS try and identify why it is doing that

Re: M2 Not Charging when Battery is Low

RajputAmit — Tue, 13 Dec 2016 09:53:08 GMT

dude how did ur problem of "phone not charging" got cured? i am interested because i have treid everything and its not charging just recognizes the charger and stops, even when connected to the laptop. Please do help me if you got anything helpful for me!.

Re: M2 Not Charging when Battery is Low

Francis55 — Wed, 25 Jul 2018 00:23:58 GMT

Try charging M2 through a laptop USB port. Try all ports before giving up. The laptop USB ports are more load robust compared to wall power chargers.