topic Camera frozen and no way to get it work D: in M Series

Camera frozen and no way to get it work D:

xLobito — Tue, 11 Nov 2014 21:58:02 GMT

Hello everyone...

Just the title say, I was taking pictures in my Xperia M2 (Eagle Rex) in differents modes, such as Manual, Auto, etc and when I try again, the buttons on the bottom disappared and then a message says "The Camera not working - Wait/Force close". I try to put "Wait" firstly, but, no response shows up and the message shows up again, now I put "Force close", but, no response of it since I put it.

Any ideas? 😧

Thanks.

Re: Camera frozen and no way to get it work D:

_alexdon_ — Tue, 11 Nov 2014 22:05:00 GMT

Settings-apps-all-camera,force stop and clear data.Restart.

Re: Camera frozen and no way to get it work D:

xLobito — Tue, 11 Nov 2014 22:07:11 GMT

It's stuck in the Camera application... I can't use the "Home button" to show the background and then go to Settings and bla... I can't literally move a finger to get it work.

:'c.

Thanks again

Re: Camera frozen and no way to get it work D:

_alexdon_ — Tue, 11 Nov 2014 22:09:45 GMT

Try to force shutdown:

http://support.sonymobile.com/global-en/xperiam2/userguide/Resetting-your-device/

Re: Camera frozen and no way to get it work D:

xLobito — Wed, 12 Nov 2014 00:39:55 GMT

Well, I use your guidance posted here. And force the shutdown on my own device. I left then a few minutes to get it cold, and after that I turn on my device and everything goes well until now.

Thanks for everything!

Regards!

Re: Camera frozen and no way to get it work D:

_alexdon_ — Wed, 12 Nov 2014 05:19:23 GMT

Great,well done.