https://community.sony.com.mk/t5/m-series/sony-m5/m-p/3627359#M20956 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1203441">@Skipper706</A>, sorry to hear about your device not powering on. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Have you tried holding the power button and volume up pressed down at the same time for 10 seconds? This will force the device to restart, in case it's frozen.<BR /><BR />There are some really good tips on the link below, so if you aren't able to power on the device after trying&nbsp;the above, please follow the troubleshooting steps on the link.<BR /><BR /><A href="https://support.sonymobile.com/global-en/xperiam5/faq/i-cannot-power-on-my-device/" target="_self" rel="nofollow noopener noreferrer">https://support.sonymobile.com/global-en/xperiam5/faq/i-cannot-power-on-my-device/</A><BR /><BR />Let me know how it went!</P> Mon, 29 Oct 2018 08:33:29 GMT Jonas 2018-10-29T08:33:29Z https://community.sony.com.mk/t5/m-series/sony-m5/m-p/3627358#M20955 <P>My phone gone dead, advice .</P> Tue, 23 Oct 2018 08:11:37 GMT https://community.sony.com.mk/t5/m-series/sony-m5/m-p/3627358#M20955 Skipper706 2018-10-23T08:11:37Z https://community.sony.com.mk/t5/m-series/sony-m5/m-p/3627359#M20956 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1203441">@Skipper706</A>, sorry to hear about your device not powering on. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Have you tried holding the power button and volume up pressed down at the same time for 10 seconds? This will force the device to restart, in case it's frozen.<BR /><BR />There are some really good tips on the link below, so if you aren't able to power on the device after trying&nbsp;the above, please follow the troubleshooting steps on the link.<BR /><BR /><A href="https://support.sonymobile.com/global-en/xperiam5/faq/i-cannot-power-on-my-device/" target="_self" rel="nofollow noopener noreferrer">https://support.sonymobile.com/global-en/xperiam5/faq/i-cannot-power-on-my-device/</A><BR /><BR />Let me know how it went!</P> Mon, 29 Oct 2018 08:33:29 GMT https://community.sony.com.mk/t5/m-series/sony-m5/m-p/3627359#M20956 Jonas 2018-10-29T08:33:29Z