https://community.sony.com.mk/t5/m-series/screen-lock-does-not-open/m-p/3590764#M19941 <P><STRIKE>Sifreyi unuttum ve ekran kilidini acamiyorum yardimci olun lutfen</STRIKE></P><P>I forgot my password and I can not help the screen lock</P><P><EM>GT</EM></P> Thu, 23 Nov 2017 20:16:02 GMT Ebrdm 2017-11-23T20:16:02Z https://community.sony.com.mk/t5/m-series/screen-lock-does-not-open/m-p/3590764#M19941 <P><STRIKE>Sifreyi unuttum ve ekran kilidini acamiyorum yardimci olun lutfen</STRIKE></P><P>I forgot my password and I can not help the screen lock</P><P><EM>GT</EM></P> Thu, 23 Nov 2017 20:16:02 GMT https://community.sony.com.mk/t5/m-series/screen-lock-does-not-open/m-p/3590764#M19941 Ebrdm 2017-11-23T20:16:02Z https://community.sony.com.mk/t5/m-series/screen-lock-does-not-open/m-p/3590765#M19942 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1095809">@Ebrdm</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />I'd recommend that you perform a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>.<BR /><BR />This will delete all data stored on the internal storage of your device and reinstall the latest available software and in the same process the screen lock will also be removed.<BR /><BR />Let me know if that helps!</P> Fri, 24 Nov 2017 14:28:18 GMT https://community.sony.com.mk/t5/m-series/screen-lock-does-not-open/m-p/3590765#M19942 Jonas 2017-11-24T14:28:18Z