Can't turn on device

galo2002 — Sun, 29 Oct 2017 12:05:22 GMT

Translation via Google Translate:
I recently froze the screen of my xperia m2 so I proceeded to turn it off using the off button but vol after this the cell phone turned off and now does not want to catch what I can do

~~hace poco se congelo la pantalla de mi xperia m2 asi que procedia a apagarlo utilizando el boton de apagado mas vol luego de esto el celular se apago y ahora no quiere prender que puedo hacer~~

Re: Can't turn on device

Emil — Mon, 30 Oct 2017 07:55:47 GMT

Hi @galo2002,

As this is a international community your previous post has been translated to English using Google Translate. Please keep all future posts in English.

I'm not quite sure I understand your question. Is it that you are unable to turn on your device? If so I would recommend that temporarily remove any SIM and SD card from your device to see if they may be the cause of this behavior.

If you have tried to reset your device by pressing volume up and the on/off key I would recommend that you try to charge your device for at least 30 minutes after doing so.

Let me know how it goes or if I misunderstood your question.

topic Re: Can't turn on device in M Series

Can't turn on device

Re: Can't turn on device