https://community.sony.com.mk/t5/m-series/sony-m5-waterproof/m-p/3556705#M18812 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/989384">@EG5</A>, I am very sorry to hear about that. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />I strongly recommend that you have your device sent to an authorized so that a technician may examine it for you. I wish I could assist you in doing so, but I am afraid that I am based in the Nordics and therefore only know about our local service routines here. Therefore, in order to be assisted I advice that you get in touch with your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;team, as they are well informed when it comes to local service routines, warranty terms and consumer laws.<BR /><BR />Keep me updated!</P> Thu, 13 Apr 2017 12:50:58 GMT Emir1 2017-04-13T12:50:58Z https://community.sony.com.mk/t5/m-series/sony-m5-waterproof/m-p/3556704#M18811 <PRE>At first I was amazed that even under 15cm underwater, I could listen to music, I could rinse it all the time, and nothing happened ... Until today (09/04/17) I fell in a pool of 1.2mts (and not to the bottom) along with my cell phone, which I took out right away. It seemed like nothing had happened to him ... I left him draining for a while on a table while he kept swimming. Then I wanted to use it, and the screen did not respond, then restarted every time. Finally I realized that the water had entered the display and that it was no longer useful ...... &nbsp; It did not last for 6 months.</PRE> Mon, 10 Apr 2017 03:23:06 GMT https://community.sony.com.mk/t5/m-series/sony-m5-waterproof/m-p/3556704#M18811 EG5 2017-04-10T03:23:06Z https://community.sony.com.mk/t5/m-series/sony-m5-waterproof/m-p/3556705#M18812 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/989384">@EG5</A>, I am very sorry to hear about that. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />I strongly recommend that you have your device sent to an authorized so that a technician may examine it for you. I wish I could assist you in doing so, but I am afraid that I am based in the Nordics and therefore only know about our local service routines here. Therefore, in order to be assisted I advice that you get in touch with your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;team, as they are well informed when it comes to local service routines, warranty terms and consumer laws.<BR /><BR />Keep me updated!</P> Thu, 13 Apr 2017 12:50:58 GMT https://community.sony.com.mk/t5/m-series/sony-m5-waterproof/m-p/3556705#M18812 Emir1 2017-04-13T12:50:58Z