topic Re: Stuck at sony logo after repair because 5 times stuck on purple wave in M Series

Stuck at sony logo after repair because 5 times stuck on purple wave

ngbacain — Mon, 03 Apr 2017 18:56:41 GMT

Hi,

I need help for my M4 stuck at sony logo and i have tried to repair but in flashmode nothing happen or freeze, it only show the green light all the time when i try to enter the flashmode, same way in flashboot. i can't repair my phone anymore after 5 times repair because my phone always stuck in purple wave. i have tried with flashtool too but nothing happened. I guess this happened because my bluetooth always on and always connect with my smartwatch. I need you guys help me T_T

Thanks

Regards,

Ngbacain

Re: Stuck at sony logo after repair because 5 times stuck on purple wave

CameronT — Wed, 05 Apr 2017 02:21:51 GMT

Hi @ngbacain, welcome to the community.

I am sorry to hear about this.

Have you tried a software repair using Xperia Companion?

Re: Stuck at sony logo after repair because 5 times stuck on purple wave

MarlonUk1 — Wed, 05 Apr 2017 03:00:13 GMT

@ngbacain: you are experiencing a BOOTLOOP, try to search it using the search bar above on how to resolve the problem,

Re: Stuck at sony logo after repair because 5 times stuck on purple wave

ngbacain — Wed, 05 Apr 2017 12:57:34 GMT

Hi CameronT,

I have tried to repair with Xperia Companion, but when i enter flashboot mode, the green light is stay, i mean Xperia Companion cannot detect my phone. Btw thanks for your response.

Regards,

Ngbacain

Re: Stuck at sony logo after repair because 5 times stuck on purple wave

ngbacain — Wed, 05 Apr 2017 13:01:39 GMT

Hi @nolramlb,

In this forum there is no solved problem for my case. I have tried it all but nothing work. Btw thanks for your replies.

Regards,

Ngbacain

Re: Stuck at sony logo after repair because 5 times stuck on purple wave

CameronT — Thu, 06 Apr 2017 00:13:22 GMT

@ngbacain,

If you have completed all the troubleshooting for a bootloop issue then I recommend that you contact your Local support team to arrange an assessment.