M5: Both camera stopped. Then one of the microfones.

AndItoughtIwash — Sat, 01 Apr 2017 12:00:57 GMT

Bot cameras Just stopped one Day. Did not dropp it but it does have a skratch on the side from a few months ago. This was the reason why the service place told me it was damaged, there message was: ether fix it for almost the same cost as the phone cost new(1500kr+transport, the phone kost 2222kr new on sale) or pay 400kr (40 $) to get it back in the same condition. Kind of messed upp but beeing the geek i am i want to get to the bottom of this and fix it myself.

The cost of parts is around 171,50 kr (17,15 $). But this looks more like a software problem than a hardware problem since the first microfone suddenly stopped working short afther.

I mean it should be a garante thing. In Norway we have reklamasjon witch eksteds garantee to 5 years. But ether way, the phone is 6months. So this kind of problem should not happen. Since ive worked in support like this before, i get frustrated. This is not right so i will give them mye opinion afther fixing it.

I checked to see if others had the same problem and i did find alot, but no solution. Here are some:

Ref camera: https://forum.xda-developers.com/xperia-m5/themes-apps/xperia-m5-camera-user-interface-t3312887

/t5/Xperia-M5/New-M5-Camera-not-working-used-by-other-apps/td-p/1108299

Ref mic1:

"Having the same issue as well. I can hear the other party on the phone call but they cannot help me. I ran diagnostics on the phone but could only hear static, but would make a noise if I touched the microphone. I launched the phone in safe mode but no change was made and I then performed a repair update through the companion app but the issue has still not been resolved? Are there any other solutions that could be taken here?"

/t5/Xperia-M4-Aqua/Microphone-not-working-during-calls/td-p/1091417

/t5/Xperia-M4-Aqua/Microphone-not-working-during-calls/td-p/1091417/page/2

Re: M5: Bot camera stopped. Then one of the microfones.

MarlonUk1 — Sat, 01 Apr 2017 12:16:39 GMT

try software repair using Xperia Companion

other than that there is nothing else you can do, and repairing it with yourself will void warranty

topic Re: M5: Bot camera stopped. Then one of the microfones. in M Series

M5: Both camera stopped. Then one of the microfones.

Re: M5: Bot camera stopped. Then one of the microfones.