https://community.sony.com.mk/t5/m-series/headphone-jack-not-working/m-p/3547859#M18325 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/979636">@Ezgi</A>,</P><P>I'm sorry to hear that.</P><P>Have you tried connection more then one pair of headphones to you Xperia M5? If not I'd recommend that you try that. Also if you could try with a pair of Sony original headphones.</P><P>I would also recommend that you try and reboot your device to <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A> to see if this behavior is caused by one or more of your downloaded apps, as these will be temporarily disabled in this mode.</P><P>Let me know how it goes!</P> Tue, 28 Mar 2017 09:05:26 GMT Emil 2017-03-28T09:05:26Z https://community.sony.com.mk/t5/m-series/headphone-jack-not-working/m-p/3547858#M18324 Since the new update in 24 March at 9.30 pm my phone doesn't see headphones!! Fri, 24 Mar 2017 19:48:24 GMT https://community.sony.com.mk/t5/m-series/headphone-jack-not-working/m-p/3547858#M18324 Ezgi 2017-03-24T19:48:24Z https://community.sony.com.mk/t5/m-series/headphone-jack-not-working/m-p/3547859#M18325 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/979636">@Ezgi</A>,</P><P>I'm sorry to hear that.</P><P>Have you tried connection more then one pair of headphones to you Xperia M5? If not I'd recommend that you try that. Also if you could try with a pair of Sony original headphones.</P><P>I would also recommend that you try and reboot your device to <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A> to see if this behavior is caused by one or more of your downloaded apps, as these will be temporarily disabled in this mode.</P><P>Let me know how it goes!</P> Tue, 28 Mar 2017 09:05:26 GMT https://community.sony.com.mk/t5/m-series/headphone-jack-not-working/m-p/3547859#M18325 Emil 2017-03-28T09:05:26Z