topic Re: Settings,contacts and calls apps not responding (Android 5.1.1) in M Series

Settings,contacts and calls apps not responding (Android 5.1.1)

fefagundes — Thu, 08 Jun 2017 14:40:40 GMT

Hi there,

I have a Sony Xperia M2 Aqua, with an Android 5.1.1 operational system.

It's been about 3 days now that my Contacts, Notes and Settings Apps have stoped responding.

I don't even receive an error message. The window opens, nothing shows up, and then the app shuts down.

I can't make calls, nor access my contacts' list or check my settings.

I don't want to lose my information in the notes, so I am trying to avoid a factory reset.
Does anyone knows what's going on?
I did update YouTube a few days ago and thought that might be the problem. I have another app, DuSpeed Booster, that allowed me to manage my apps (because I can't through the settings), and I've removed a few apps, thinking it might be a storage problem... Then removed updates from other several apps (including youtube and almost all Google apps). But nothing has worked.

Well...hoping to hear from you.

Thanks!
Fernanda

Re: Settings,contacts and calls apps not responding (Android 5.1.1)

Uliwooly — Fri, 09 Jun 2017 00:47:20 GMT

@fefagundes

Settings > storage how much free internal storage does your phone has?

Also, boot on >>> safe mode, this will disable all third party apps, perhaps an app is causing this.

Re: Settings,contacts and calls apps not responding (Android 5.1.1)

fefagundes — Fri, 09 Jun 2017 11:13:42 GMT

Hi @uliwooli

I tried that (clearing storage space and rebooting on safe mode), didn't work unfortunately.

Thanks for answering, anyways.

Re: Settings,contacts and calls apps not responding (Android 5.1.1)

fefagundes — Fri, 09 Jun 2017 15:47:46 GMT

Oh boy...

Now not even my alarm and clock will work... Messaging is not responding as well.

It's like my phone has a virus.

Help..