https://community.sony.com.mk/t5/m-series/can-t-make-calls/m-p/3523543#M17359 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/958436">@TelBoy</A>,</P><P>Welcome to the community. I am sorry to hear about this issue. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Can you please test the microphone? To do this go to Settings &gt; About Phone &gt; Diagnostics &gt; Test &gt; Microphone. See if you can record a sound and play it back.</P> Wed, 22 Feb 2017 01:46:27 GMT CameronT 2017-02-22T01:46:27Z https://community.sony.com.mk/t5/m-series/can-t-make-calls/m-p/3523542#M17358 <P>Evening,</P><P>When I try to make a call, the person on the other end answers the phone but I can't hear them and they can't hear me. The seconds tick by to show we are connected but we can't speak to each other.</P><P>Any suggestions would be appreicated.</P><P>Terry</P> Tue, 21 Feb 2017 19:50:06 GMT https://community.sony.com.mk/t5/m-series/can-t-make-calls/m-p/3523542#M17358 TelBoy 2017-02-21T19:50:06Z https://community.sony.com.mk/t5/m-series/can-t-make-calls/m-p/3523543#M17359 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/958436">@TelBoy</A>,</P><P>Welcome to the community. I am sorry to hear about this issue. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Can you please test the microphone? To do this go to Settings &gt; About Phone &gt; Diagnostics &gt; Test &gt; Microphone. See if you can record a sound and play it back.</P> Wed, 22 Feb 2017 01:46:27 GMT https://community.sony.com.mk/t5/m-series/can-t-make-calls/m-p/3523543#M17359 CameronT 2017-02-22T01:46:27Z