Microphone not working

AwayOnMintHill — Sat, 15 Apr 2017 02:46:04 GMT

My issue is microphone doesnt seem to working during diagnostics or calls, unless I change it to speakerphone. Ive tried restarting my phone, starting it in safe mode, turning off noise reduction, resetting my phone to factory settings. None of these have done anthony to fix it. Any other suggestions would be appreciated.

Thanks

Re: Microphone not working

Jonas — Tue, 18 Apr 2017 11:30:39 GMT

Hi @AwayOnMintHill, sorry to hear about your phone.

Based on the troubleshooting that you have already done on your own, your phone has to be examined at an authorized service centre.

I'd recommend that you get in touch with your Local support team and they will arrange a repair for you and answer any questions that you may have regarding local service routines, warranty and so forth.

Keep me posted!

topic Microphone not working in M Series

Microphone not working

Re: Microphone not working