https://community.sony.com.mk/t5/m-series/cant-screenshot/m-p/3521567#M17275 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/991512">@nende</A>,</P><P>Welcome to the community.</P><P>Do you get a error message when you try to take a screenshot? Note that some apps don't allow that you take a screenshot while they are active. For example most bank apps don't allow this.</P><P>You can test if this behavior is caused by one of your downloaded apps by rebooting your device to <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>&nbsp; as these will be&nbsp;temporarily disabled in this mode.</P><P>Let me know how it goes!</P> Thu, 13 Apr 2017 13:58:57 GMT Emil 2017-04-13T13:58:57Z https://community.sony.com.mk/t5/m-series/cant-screenshot/m-p/3521566#M17274 <PRE><SPAN>can not make a screenshot but i can use video screen capture</SPAN></PRE><P>&nbsp;, please help me</P> Thu, 13 Apr 2017 09:18:36 GMT https://community.sony.com.mk/t5/m-series/cant-screenshot/m-p/3521566#M17274 nende 2017-04-13T09:18:36Z https://community.sony.com.mk/t5/m-series/cant-screenshot/m-p/3521567#M17275 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/991512">@nende</A>,</P><P>Welcome to the community.</P><P>Do you get a error message when you try to take a screenshot? Note that some apps don't allow that you take a screenshot while they are active. For example most bank apps don't allow this.</P><P>You can test if this behavior is caused by one of your downloaded apps by rebooting your device to <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>&nbsp; as these will be&nbsp;temporarily disabled in this mode.</P><P>Let me know how it goes!</P> Thu, 13 Apr 2017 13:58:57 GMT https://community.sony.com.mk/t5/m-series/cant-screenshot/m-p/3521567#M17275 Emil 2017-04-13T13:58:57Z