topic E5633 ringtone not saved in E Series

E5633 ringtone not saved

Mfleet — Mon, 16 Oct 2017 18:30:59 GMT

I usually switch my phone off at night and recently find the ringtone defaults back to none, requiring me to set it again each time I switch it back on again.

Re: E5633 ringtone not saved

Uliwooly — Mon, 16 Oct 2017 21:18:55 GMT

@Mfleet

I'm sorry to hear about the issue, are you using an MP3 as the ringtone? if you are, where is it stored (SD card or internal storage)?

Re: E5633 ringtone not saved

Mfleet — Mon, 16 Oct 2017 22:08:23 GMT

No, I am using Classic phone from the list, I have tried others but still the same problem

Re: E5633 ringtone not saved

Uliwooly — Mon, 16 Oct 2017 22:12:51 GMT

@Mfleet

Does this only happen when you restart the phone?

Re: E5633 ringtone not saved

Mfleet — Mon, 16 Oct 2017 22:21:22 GMT

Correct