topic E5 Problem with deleting conversations in E Series

E5 Problem with deleting conversations

JaroJWK — Sat, 17 Jun 2017 08:30:40 GMT

For two days I have a new Xperia E5.
I noticed that the phone has a problem with the removal of calls (understood as the SMS thread).
Deleting individual SMSs is normal, while deleting a conversation that contains two or more SMS takes about two to five minutes.

Anyone knows the cause of this problem?

Re: E5 Problem with deleting conversations

Uliwooly — Sat, 17 Jun 2017 23:56:01 GMT

@JaroJWK

one thing I would try is to boot on safe mode for a few hours to test it

Re: E5 Problem with deleting conversations

JaroJWK — Sun, 18 Jun 2017 09:11:37 GMT

Thank you for your answer,
Unfortunately, I go into safe mode, the problem does not go away.
Maybe some other ideas?

Re: E5 Problem with deleting conversations

Uliwooly — Sun, 18 Jun 2017 18:07:57 GMT

@JaroJWK

Are you using the default messaging app?

you could try settings > apps > select the app > storage > clear data but it might delete all the conversations.